Insights: New Research on Consumer Attitudes and Behaviors

Retailers are constantly recalibrating to create a positive experience that balances technological innovation, accessibility, and human connection. Join us for an insights session featuring new original research presentations that will analyze recent shifts in consumer attitudes and behaviors. Topics presented will include:
• Generational perspectives and differences impacting shopping preferences
• Redefining loyalty and community for modern consumers
• Consumer expectations and the personalization imperative

Wednesday 25 March 11:10 AM - 11:50 AM The Customer Engagement Stage