10:00 AM - 10:10 AM
Mainstage
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2027 Agenda
2:10 PM - 2:30 PM
Track 1
Personalized Commerce: Digital Leaders Redefining Value and Relevance
2:10 PM - 2:30 PM
Track 2
The New State of MarTech: How AI Improves ROI of Acquisition and Retention
2:10 PM - 2:30 PM
Track 3
Designing the Digital Store: Aligning Tech Priorities to Your Customers' Unique Preferences
2:10 PM - 2:30 PM
Track 4
How Executives Create and Maintain a Culture of Innovation
2:30 PM - 2:50 PM
Track 4
Beyond Products: Building Customer Connections Through Value-Added Services
2:30 PM - 2:50 PM
Track 3
Strategies for Digital Data Collection in Physical Retail Environments
2:30 PM - 2:50 PM
Track 2
The Creator Economy: Achieving Growth Through Modern Storytelling
2:30 PM - 2:50 PM
Track 1
Mapping the New Customer Journey: From Product Discovery to Social Commerce
3:00 PM - 3:20 PM
Track 1
Rethinking the Metrics that Matter; From Conversion to Consideration
3:00 PM - 3:20 PM
Track 2
Synthetic Personas: Marketing's New Tool for Accelerating Customer Insights
3:00 PM - 3:20 PM
Track 3
Redefining Associate Roles to Meet the Needs of Today's Digitally Savvy Shoppers
3:00 PM - 3:20 PM
Track 4
The C-Suite Mindset: Adopting the DNA of Successful AI-Enabled Startups
3:30 PM - 3:40 PM
Track 4
Retail Leaders: Making Memberships Work as a Model for Achieving Customer Loyalty
3:30 PM - 3:40 PM
Track 3
Transforming Store Operations Through Emerging Technology
3:30 PM - 3:40 PM
Track 2
How CMOs are Rethinking Attribution Modeling with AI Platforms in the Mix
3:30 PM - 3:40 PM
Track 1
Talent and Tech Requirements For Building A High-Performing Commerce Team
3:50 PM - 4:10 PM
Track 1
How Retailers and Brands Build Sustainable Value Into Mobile App Experiences
3:50 PM - 4:10 PM
Track 2
The Real Value and Challenges of Retaining Authenticity in Brand Marketing
3:50 PM - 4:10 PM
Track 3
AI’s Impact on the Future of Product Assortment Strategies
3:50 PM - 4:10 PM
Track 4
Building Your Brand's Business Case for an AI Center of Excellence
4:10 PM - 4:30 PM
Track 4
The Future of Retail Data: Unstructured, Unrestrained, and Wildly Unpredictable
4:10 PM - 4:30 PM
Track 3
How Retailers Rationalize the Right Mix of Owned, Marketplace, and Dropship Inventory
4:10 PM - 4:30 PM
Track 2
Programmatic Advertising: The Talent and Tools Needed for Tomorrow
4:10 PM - 4:30 PM
Track 1
How AI has Changed Capabilities of Commerce, OMS, POS, and Delivery Platforms
4:40 PM - 5:00 PM
Track 1
AI ROI: Retailers Reveal Results of AI Investments and Innovational Change
4:40 PM - 5:00 PM
Track 2
Employee-Generated Content: How Leaders Inspire Internal Creator Communities
4:40 PM - 5:00 PM
Track 3
Best Practices for Returns Strategies to Maximize Revenue Retention
4:40 PM - 5:00 PM
Track 4
AI and Data Intelligence: The Tools and Tech that are Enabling Competitive Advantage
5:00 PM - 5:20 PM
Track 3
Expedited Last-Mile Delivery: The Value, Opportunities, and Challenges
5:00 PM - 5:20 PM
Track 2
Defining a Distinct Brand Voice for Your Social Series
5:00 PM - 5:20 PM
Track 4
Keeping Knowledge Workers "In the Loop" When Information Becomes Automated
5:00 PM - 5:20 PM
Track 1
Tech Investments that Retailers and Brands are Making Today
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