Leveraging Technology to Enable Human Connections

Creating retail experiences that are welcoming, human, inspirational, and filled with value does not mean abandoning tech. Instead, the smartest retailers are using AI and other tech to actually boost those human connections. Whether it’s freeing up the real-life humans from boring tasks, letting staff and shoppers connect online, or giving the team a treasure trove of insights about what people want and what they’re selling, tech's in on the action. This session will feature three senior consumer brand and retailer leaders in a series of fireside chats about the technologies they are using to keep things human and keep shoppers happy.