2026 Agenda
At Shoptalk Spring, every session is designed with you in mind, whether you’re driving growth, scaling innovation, or navigating retail’s next big shift. Our agenda goes beyond inspiration to deliver actionable insights, real ROI, and fresh connections that help your business move forward.
Our 2026 theme is Retail in the Age of AI, with artificial intelligence woven throughout the agenda as a core driver of how retailers and brands operate, decide, and grow.
To view the Shoptalk 2026 Agenda in PDF format with concurrent tracks, click the button below.
Our 2026 theme is Retail in the Age of AI, with artificial intelligence woven throughout the agenda as a core driver of how retailers and brands operate, decide, and grow.
To view the Shoptalk 2026 Agenda in PDF format with concurrent tracks, click the button below.
There are no sessions that match your request
Add to calendar
03/23/2026 14:00
03/23/2026 14:00
Badge Pickup Open
Islander Ballroom
US/Pacific
Add to calendar
03/24/2026 07:00
03/24/2026 07:00
Badge Pickup Open
Islander Ballroom
US/Pacific
Add to calendar
03/24/2026 08:00
03/24/2026 08:00
Breakfast
South Pacific Ballroom
US/Pacific
Add to calendar
03/24/2026 09:00
03/24/2026 09:00
Exhibit Hall Hours
Bayside A-F
US/Pacific
Add to calendar
03/24/2026 09:30
03/24/2026 09:30
Building and Deploying AI Agents
Tactical Lab A
US/Pacific
Lab AI
Speaker
9:30 AM - 10:10 AM
Tuesday, March 24
The Customer Engagement Stage
Add to calendar
03/24/2026 09:30
03/24/2026 09:30
Case Studies: Winning Customers Through Nostalgia
The Customer Engagement Stage
US/Pacific
Cultivating Community
Speakers
9:30 AM - 10:10 AM
Tuesday, March 24
The AI Stage
Add to calendar
03/24/2026 09:30
03/24/2026 09:30
Insights: New Research on Consumer Attitudes Toward AI
The AI Stage
US/Pacific
Reshaping Shopping & Customer Behavior
Speakers
9:30 AM - 10:10 AM
Tuesday, March 24
Tactical Lab B
Add to calendar
03/24/2026 09:30
03/24/2026 09:30
Planning and Executing a Pop-Up Retail Experience
Tactical Lab B
US/Pacific
Lab B
Speakers
9:30 AM - 10:10 AM
Tuesday, March 24
The Technology Stage
Add to calendar
03/24/2026 09:30
03/24/2026 09:30
Startup Pitch: Technologies Reinventing Customer Experience
The Technology Stage
US/Pacific
Startup Pitch
Speakers
Moderators
9:30 AM - 9:50 AM
Tuesday, March 24
The Marketing & Media Stage
Add to calendar
03/24/2026 09:30
03/24/2026 09:30
Track Keynote: Visions for the Future of Marketing & Branding
The Marketing & Media Stage
US/Pacific
The Evolution of Retail Media
Speaker
Moderator
9:50 AM - 10:10 AM
Tuesday, March 24
The Marketing & Media Stage
Add to calendar
03/24/2026 09:50
03/24/2026 09:50
Track Keynote: Visions for the Future of Marketing & Branding
The Marketing & Media Stage
US/Pacific
The Evolution of Retail Media
Speaker
Moderator
10:20 AM - 11:00 AM
Tuesday, March 24
The Marketing & Media Stage
Add to calendar
03/24/2026 10:20
03/24/2026 10:20
Retail Media Innovation: Retailer+Brand Case Studies
The Marketing & Media Stage
US/Pacific
The Evolution of Retail Media
Speakers
Moderator
10:20 AM - 11:00 AM
Tuesday, March 24
The Technology Stage
Add to calendar
03/24/2026 10:20
03/24/2026 10:20
Startup Pitch: Technologies Driving Operational Efficiencies
The Technology Stage
US/Pacific
Startup Pitch
Speakers
Moderators
Add to calendar
03/24/2026 10:20
03/24/2026 10:20
Stores as Venues for Connection
The Customer Engagement Stage
US/Pacific
Cultivating Community
Speakers
Moderator
Add to calendar
03/24/2026 10:20
03/24/2026 10:20
Tactics for AEO and GEO
Tactical Lab A
US/Pacific
Lab AI
Speakers
10:20 AM - 11:00 AM
Tuesday, March 24
Tactical Lab B
Add to calendar
03/24/2026 10:20
03/24/2026 10:20
Tactics for Selecting Influencers Aligned with Brand Values and Audience
Tactical Lab B
US/Pacific
Lab B
Speakers
10:20 AM - 10:40 AM
Tuesday, March 24
The AI Stage
Add to calendar
03/24/2026 10:20
03/24/2026 10:20
Track Keynote: Using AI to Amp Up Personalization
The AI Stage
US/Pacific
Reshaping Shopping & Customer Behavior
Speaker
10:40 AM - 11:00 AM
Tuesday, March 24
The AI Stage
Add to calendar
03/24/2026 10:40
03/24/2026 10:40
Track Keynote: Using AI to Amp Up Personalization
The AI Stage
US/Pacific
Speaker
Moderator
Add to calendar
03/24/2026 11:00
03/24/2026 11:00
Discovery Stage powered by PwC
Discovery Stage
US/Pacific
Add to calendar
03/24/2026 11:00
03/24/2026 11:00
Networking Break
Bayside A-F
US/Pacific
12:00 PM - 12:40 PM
Tuesday, March 24
The AI Stage
Add to calendar
03/24/2026 12:00
03/24/2026 12:00
Debate: AI Agents Will / Will Not Transform Retail
The AI Stage
US/Pacific
Reshaping Shopping & Customer Behavior
Speakers
Moderator
12:00 PM - 12:40 PM
Tuesday, March 24
The Marketing & Media Stage
Add to calendar
03/24/2026 12:00
03/24/2026 12:00
Innovative Approaches to Marketing Across the Customer Journey
The Marketing & Media Stage
US/Pacific
The Evolution of Retail Media
Speakers
Moderator
Add to calendar
03/24/2026 12:00
03/24/2026 12:00
Leveraging AI to Improve PDPs
Tactical Lab A
US/Pacific
Lab AI
Speakers
12:00 PM - 12:40 PM
Tuesday, March 24
Tactical Lab B
Add to calendar
03/24/2026 12:00
03/24/2026 12:00
New Innovation Models to Deliver Breakthrough Growth
Tactical Lab B
US/Pacific
Lab B
Speakers
Add to calendar
03/24/2026 12:00
03/24/2026 12:00
Track Keynote
The Technology Stage
US/Pacific
Speaker
12:00 PM - 12:20 PM
Tuesday, March 24
The Customer Engagement Stage
Add to calendar
03/24/2026 12:00
03/24/2026 12:00
Track Keynote: Using Customer Data for Effective Merchandising
The Customer Engagement Stage
US/Pacific
Speaker
Moderator
12:20 PM - 12:40 PM
Tuesday, March 24
The Technology Stage
Add to calendar
03/24/2026 12:20
03/24/2026 12:20
Perspectives from Investors on Tomorrow's Crucial Retail Technologies
The Technology Stage
US/Pacific
Startup Pitch
Speakers
Moderator
12:20 PM - 12:40 PM
Tuesday, March 24
The Customer Engagement Stage
Add to calendar
03/24/2026 12:20
03/24/2026 12:20
Using Customer Data for Effective Merchandising: A Conversation
The Customer Engagement Stage
US/Pacific
Building Emotional Connections With Shoppers
Fostering Loyalty
Speakers
Moderator
Add to calendar
03/24/2026 12:30
03/24/2026 12:30
Lunch
Bayside A-F
US/Pacific
1:30 PM - 2:45 PM
Tuesday, March 24
Bayside E-F
Add to calendar
03/24/2026 13:30
03/24/2026 13:30
Meetup: Hosted & General Meetings (Prescheduled Only)
Bayside E-F
US/Pacific
Add to calendar
03/24/2026 15:00
03/24/2026 15:00
Welcome to Shoptalk Spring: Opening Remarks
The Main Stage
US/Pacific
3:15 PM - 3:35 PM
Tuesday, March 24
The Main Stage
Add to calendar
03/24/2026 15:15
03/24/2026 15:15
From Disruptor to Dominant: How Continuous Evolution Keeps Wayfair One Step Ahead
The Main Stage
US/Pacific
Corporate & Frontline AI Applications
Embracing Welcoming Retail Experiences
New Retail Opportunities: Disruptive Brands and Experiences
Physical and Digital in an Era of Unified Commerce
Speaker
Add to calendar
03/24/2026 15:35
03/24/2026 15:35
Mainstage Keynote
The Main Stage
US/Pacific
Speakers
Add to calendar
03/24/2026 15:55
03/24/2026 15:55
Mainstage Keynote
The Main Stage
US/Pacific
Speaker
Add to calendar
03/24/2026 16:00
03/24/2026 16:00
Welcome Reception
The Marketing & Media Stage
US/Pacific
4:25 PM - 5:05 PM
Tuesday, March 24
The Marketing & Media Stage
Add to calendar
03/24/2026 16:25
03/24/2026 16:25
Shoptalk After Hours: The Retail Rumble
The Marketing & Media Stage
US/Pacific
Speakers
Moderators
Add to calendar
03/24/2026 17:30
03/24/2026 17:30
Industry Night (Retailers & Brands Only)
Swingers, Mandalay Bay
US/Pacific
Add to calendar
03/25/2026 07:30
03/25/2026 07:30
Badge Pickup Open
Islander Ballroom
US/Pacific
Add to calendar
03/25/2026 08:00
03/25/2026 08:00
Breakfast
South Pacific Ballroom
US/Pacific
Add to calendar
03/25/2026 09:00
03/25/2026 09:00
Exhibit Hall Hours
Bayside A-F
US/Pacific
9:30 AM - 10:10 AM
Wednesday, March 25
The Marketing & Media Stage
Add to calendar
03/25/2026 09:30
03/25/2026 09:30
Building and Optimizing Social Media Strategies Today
The Marketing & Media Stage
US/Pacific
Influencer & Social Marketing
Speakers
Moderator
9:30 AM - 10:10 AM
Wednesday, March 25
The Customer Engagement Stage
Add to calendar
03/25/2026 09:30
03/25/2026 09:30
Engineering Serendipity to Inspire Purchases
The Customer Engagement Stage
US/Pacific
Seeking, Finding, and Discovery
Speakers
Moderator
9:30 AM - 10:10 AM
Wednesday, March 25
The Technology Stage
Add to calendar
03/25/2026 09:30
03/25/2026 09:30
Insights on the Future of Retail from Transformative Technology Leaders
The Technology Stage
US/Pacific
Tech Spotlight Stage
Speakers
9:30 AM - 10:10 AM
Wednesday, March 25
The AI Stage
Add to calendar
03/25/2026 09:30
03/25/2026 09:30
Rapid Fire: Assessing the Most Impactful AI Applications
The AI Stage
US/Pacific
Corporate & Frontline AI Applications
Speakers
Moderator
9:30 AM - 10:10 AM
Wednesday, March 25
Tactical Lab A
Add to calendar
03/25/2026 09:30
03/25/2026 09:30
Setting AI Investment Priorities for Ecommerce
Tactical Lab A
US/Pacific
Lab AI
Speakers
Add to calendar
03/25/2026 09:30
03/25/2026 09:30
Unlocking Retail Media Measurement
Tactical Lab B
US/Pacific
Lab B
Speakers
Add to calendar
03/25/2026 10:20
03/25/2026 10:20
AI Applications for In-Store Physical Retail
The AI Stage
US/Pacific
Corporate & Frontline AI Applications
Speakers
Moderator
10:20 AM - 11:00 AM
Wednesday, March 25
The Customer Engagement Stage
Add to calendar
03/25/2026 10:20
03/25/2026 10:20
Case Studies: Redefining Site Search and Discovery
The Customer Engagement Stage
US/Pacific
Seeking, Finding, and Discovery
Speakers
Moderator
10:20 AM - 11:00 AM
Wednesday, March 25
Tactical Lab A
Add to calendar
03/25/2026 10:20
03/25/2026 10:20
Evaluating and Selecting Generative AI Solutions for Marketing
Tactical Lab A
US/Pacific
Lab AI
Speakers
Add to calendar
03/25/2026 10:20
03/25/2026 10:20
Incorporating Video into Storytelling
Tactical Lab B
US/Pacific
Building Emotional Connections With Shoppers
Reshaping Shopping & Customer Behavior
Speakers
10:20 AM - 11:00 AM
Wednesday, March 25
The Marketing & Media Stage
Add to calendar
03/25/2026 10:20
03/25/2026 10:20
Maximizing the Return on Influencer Marketing
The Marketing & Media Stage
US/Pacific
Influencer & Social Marketing
Speakers
10:20 AM - 11:00 AM
Wednesday, March 25
The Technology Stage
Add to calendar
03/25/2026 10:20
03/25/2026 10:20
Technologies Transforming Marketing and Advertising
The Technology Stage
US/Pacific
Tech Spotlight Stage
Speakers
Moderator
11:10 AM - 11:50 AM
Wednesday, March 25
Tactical Lab A
Add to calendar
03/25/2026 11:10
03/25/2026 11:10
Accelerating Corporate AI Adoption While Controlling Business Risk
Tactical Lab A
US/Pacific
Lab AI
Speakers
11:10 AM - 11:50 AM
Wednesday, March 25
Tactical Lab B
Add to calendar
03/25/2026 11:10
03/25/2026 11:10
Building a Professional Brand on Social Media
Tactical Lab B
US/Pacific
Lab B
Speakers
11:10 AM - 11:50 AM
Wednesday, March 25
The Marketing & Media Stage
Add to calendar
03/25/2026 11:10
03/25/2026 11:10
Debate: Your Next Brand Ambassador Will / Will Not Be AI
The Marketing & Media Stage
US/Pacific
Influencer & Social Marketing
Speakers
Moderator
11:10 AM - 11:50 AM
Wednesday, March 25
The Technology Stage
Add to calendar
03/25/2026 11:10
03/25/2026 11:10
Driving Costs Out of Fulfillment and Delivery
The Technology Stage
US/Pacific
Tech Spotlight Stage
Speakers
Moderator
11:10 AM - 11:50 AM
Wednesday, March 25
The Customer Engagement Stage
Add to calendar
03/25/2026 11:10
03/25/2026 11:10
Insights: New Research on Consumer Attitudes and Behaviors
The Customer Engagement Stage
US/Pacific
Speakers
Add to calendar
03/25/2026 11:10
03/25/2026 11:10
Using AI to Optimize Operations
The AI Stage
US/Pacific
Corporate & Frontline AI Applications
Speakers
Moderator
12:00 PM - 1:15 PM
Wednesday, March 25
Bayside E-F
Add to calendar
03/25/2026 12:00
03/25/2026 12:00
Meetup: Hosted & General Meetings (Prescheduled Only)
Bayside E-F
US/Pacific
Add to calendar
03/25/2026 13:00
03/25/2026 13:00
Lunch
Bayside A-F
US/Pacific
1:30 PM - 2:15 PM
Wednesday, March 25
South Pacific Ballroom
Add to calendar
03/25/2026 13:30
03/25/2026 13:30
Tabletalks + Lunch (Prescheduled, for Retailer & Consumer Brand Attendees Only)
South Pacific Ballroom
US/Pacific
Add to calendar
03/25/2026 14:25
03/25/2026 14:25
Welcome Back Remarks
The Main Stage
US/Pacific
Add to calendar
03/25/2026 14:30
03/25/2026 14:30
Mainstage Keynote
The Main Stage
US/Pacific
Speaker
Add to calendar
03/25/2026 14:50
03/25/2026 14:50
Mainstage Keynote
The Main Stage
US/Pacific
Speaker
Add to calendar
03/25/2026 15:10
03/25/2026 15:10
Shoptalk's Retail Zeitgeist
The Main Stage
US/Pacific
Add to calendar
03/25/2026 15:30
03/25/2026 15:30
Discovery Stage powered by PwC
Add to calendar
03/25/2026 15:35
03/25/2026 15:35
Networking Break
Bayside A-F
US/Pacific
4:20 PM - 5:30 PM
Wednesday, March 25
Bayside E-F
Add to calendar
03/25/2026 16:20
03/25/2026 16:20
Meetup: Hosted & General Meetings (Prescheduled Only)
Bayside E-F
US/Pacific
8:00 PM - 10:30 PM
Wednesday, March 25
Mandalay Bay Beach
Add to calendar
03/25/2026 20:00
03/25/2026 20:00
Shoptalk's 10th-Anniversary Beach Party Powered by Bloomreach
Mandalay Bay Beach
US/Pacific
Mandalay Bay Beach
US/Pacific
.jpg)
Add to calendar
03/26/2026 07:30
03/26/2026 07:30
Badge Pickup Open
Islander Ballroom
US/Pacific
Add to calendar
03/26/2026 07:30
03/26/2026 07:30
Breakfast
South Pacific Ballroom
US/Pacific
Add to calendar
03/26/2026 09:00
03/26/2026 09:00
Welcome Back Remarks
The Main Stage
US/Pacific
Add to calendar
03/26/2026 09:05
03/26/2026 09:05
Mainstage Keynote
The Main Stage
US/Pacific
Speakers
9:25 AM - 9:45 AM
Thursday, March 26
The Main Stage
Add to calendar
03/26/2026 09:25
03/26/2026 09:25
Keynote: Built for the Long Run: How New Balance Sets a Global Pace
The Main Stage
US/Pacific
Speaker
Add to calendar
03/26/2026 09:30
03/26/2026 09:30
Exhibit Hall Hours
Bayside A-F
US/Pacific
Add to calendar
03/26/2026 09:45
03/26/2026 09:45
Mainstage Keynote
The Main Stage
US/Pacific
10:15 AM - 11:30 AM
Thursday, March 26
Bayside E-F
Add to calendar
03/26/2026 10:15
03/26/2026 10:15
Meetup: Hosted & General Meetings (Prescheduled Only)
Bayside E-F
US/Pacific
Add to calendar
03/26/2026 11:30
03/26/2026 11:30
Lunch
Bayside A-F
US/Pacific
11:40 AM - 12:30 PM
Thursday, March 26
South Pacific Ballroom
Add to calendar
03/26/2026 11:40
03/26/2026 11:40
Tabletalks + Lunch (Prescheduled, for Retailer & Consumer Brand Attendees Only)
South Pacific Ballroom
US/Pacific
12:40 PM - 1:20 PM
Thursday, March 26
The Marketing & Media Stage
Add to calendar
03/26/2026 12:40
03/26/2026 12:40
Reinventing Brands for the Next Generation
The Marketing & Media Stage
US/Pacific
Marketing Tactics and Execution
Speakers
Moderator
12:40 PM - 1:20 PM
Thursday, March 26
The Customer Engagement Stage
Add to calendar
03/26/2026 12:40
03/26/2026 12:40
Tactics for Enticing Gen Z and Gen Alpha
The Customer Engagement Stage
US/Pacific
Cultivating Community
Speakers
Jennifer Yue
SVP, Tapestry & Coach Strategy & Consumer Insights, Coach Collaborations and Coachtopia
Coach
Moderator
Add to calendar
03/26/2026 12:40
03/26/2026 12:40
Technologies Enabling Unified Commerce
The Technology Stage
US/Pacific
Tech Spotlight Stage
Speakers
Moderator
12:40 PM - 1:00 PM
Thursday, March 26
The AI Stage
Add to calendar
03/26/2026 12:40
03/26/2026 12:40
Track Keynote: Strategic Leadership in the Age of AI
The AI Stage
US/Pacific
Planning and Managing in an AI-First World
Speaker
Moderator
1:00 PM - 1:20 PM
Thursday, March 26
The AI Stage
Add to calendar
03/26/2026 13:00
03/26/2026 13:00
Track Keynote: Balancing Excitement and Anxieties Around the Age of AI
The AI Stage
US/Pacific
Speaker
Moderator
Add to calendar
03/26/2026 13:30
03/26/2026 13:30
Agentic AI Technologies
The Technology Stage
US/Pacific
Tech Spotlight Stage
Speakers
Moderator
1:30 PM - 2:10 PM
Thursday, March 26
The AI Stage
Add to calendar
03/26/2026 13:30
03/26/2026 13:30
Case Studies: Using AI to Translate Business Data into Profitable Growth
The AI Stage
US/Pacific
Planning and Managing in an AI-First World
Speakers
Add to calendar
03/26/2026 13:30
03/26/2026 13:30
Shoptalk Spring 26 Key Takeaways
The Marketing & Media Stage
US/Pacific
Marketing Tactics and Execution
Speakers
Moderator
1:30 PM - 2:10 PM
Thursday, March 26
The Customer Engagement Stage
Add to calendar
03/26/2026 13:30
03/26/2026 13:30
Transactional and Emotional Loyalty
The Customer Engagement Stage
US/Pacific
Building Emotional Connections With Shoppers




.jpg?width=400&height=400&ext=.jpg)
.jpg?ext=.jpg)







.jpg?ext=.jpg)









.png?ext=.png)






.jpg?width=400&height=400&ext=.jpg)
.jpg?width=400&height=400&ext=.jpg)
.jpg?ext=.jpg)
















.jpg?ext=.jpg)






.png?width=400&height=400&ext=.png)

.jpg?width=400&height=400&ext=.jpg)









.jpg?width=400&height=400&ext=.jpg)

.jpg?width=400&height=400&ext=.jpg)

.jpg?width=400&height=400&ext=.jpg)
.jpg?width=400&height=400&ext=.jpg)

.jpg?ext=.jpg)




.jpg?ext=.jpg)
.jpg?width=400&height=400&ext=.jpg)
.jpg?width=400&height=400&ext=.jpg)







.jpg?width=400&height=400&ext=.jpg)








.jpg?width=400&height=400&ext=.jpg)












.jpg?ext=.jpg)










.jpg?width=400&height=400&ext=.jpg)










.jpg?ext=.jpg)





