Case Studies: Winning Customers Through Nostalgia

This session will explore the power of nostalgia and how shared memories can lead to modern brand momentum, fostering a sense of community both online and in-store. Speakers will highlight creative ways to adapt successes from the past for customers of the present. Speakers will cover:
• Sentiment testing and data gathering to validate ideas before launch
• Tactics to reissue or reinterpret campaigns without diluting brand or margin
• Incorporating modern technologies and social concerns to drive positive traffic

Tuesday 24 March 9:30 AM - 10:10 AM The Customer Engagement Stage