Ben Miller
VP, Original Content & Strategy Shoptalk
2026 Agenda Sessions
Debate: AI Agents Will / Will Not Transform Retail
Tuesday 24 March 12:00 - 12:40 The AI Stage
Customer-Facing AI Applications
Generative and Agentic AI
Planning and Managing in an AI-First World
Reshaping Shopping & Customer Behavior
The Shoptalk Retail Zeitgeist 2026 - Shoptalk's Predictions for the Future of Retail
Wednesday 25 March 15:10 - 15:30 The Main Stage
Visions and Perspectives
Welcome Back Remarks
Thursday 26 March 09:00 - 09:05 The Main Stage
Shoptalk Spring 26 Key Takeaways
Thursday 26 March 13:30 - 14:10 The Marketing & Media Stage
Learnings
