Shoptalk Luxe

February 2 - 4, 2027 | Abu Dhabi

Shoptalk Europe

June 1 - 3, 2027 | Barcelona

Groceryshop

September 13 - 15, 2027 | Las Vegas

Shoptalk Fall

October 5 - 7, 2027 | Nashville

2027 Agenda

There are no sessions that match your request

10:00 - 10:10
Welcome To Shoptalk Opening Remarks & State of Retail
Monday, March 22
Mainstage
Add to calendar 03/22/2027 10:00 03/22/2027 10:00 Welcome To Shoptalk Opening Remarks & State of Retail Mainstage US/Pacific

10:10 - 10:30
Keynote Session: Mastering Customer Experience
Monday, March 22
Mainstage
Add to calendar 03/22/2027 10:10 03/22/2027 10:10 Keynote Session: Mastering Customer Experience Mainstage US/Pacific

10:30 - 10:50
Keynote Session: Operational Excellence
Monday, March 22
Mainstage
Add to calendar 03/22/2027 10:30 03/22/2027 10:30 Keynote Session: Operational Excellence Mainstage US/Pacific

10:50 - 11:10
Keynote Session: Retail In The Age Of AI
Monday, March 22
Mainstage
Add to calendar 03/22/2027 10:50 03/22/2027 10:50 Keynote Session: Retail In The Age Of AI Mainstage US/Pacific

11:10 - 11:20
Shoptalk 2027 - Day 1 A Virtual Store Tour
Monday, March 22
Mainstage
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14:10 - 14:30
Designing the Digital Store: Aligning Tech Priorities to Your Customers' Unique Preferences
Monday, March 22
Track 3
Add to calendar 03/22/2027 14:10 03/22/2027 14:10 Designing the Digital Store: Aligning Tech Priorities to Your Customers' Unique Preferences Track 3 US/Pacific

14:10 - 14:30
How Executives Create and Maintain a Culture of Innovation
Monday, March 22
Track 4
Add to calendar 03/22/2027 14:10 03/22/2027 14:10 How Executives Create and Maintain a Culture of Innovation Track 4 US/Pacific

14:10 - 14:30
Personalized Commerce: Digital Leaders Redefining Value and Relevance
Monday, March 22
Track 1
Add to calendar 03/22/2027 14:10 03/22/2027 14:10 Personalized Commerce: Digital Leaders Redefining Value and Relevance Track 1 US/Pacific

14:10 - 14:30
The New State of MarTech: How AI Improves ROI of Acquisition and Retention
Monday, March 22
Track 2
Add to calendar 03/22/2027 14:10 03/22/2027 14:10 The New State of MarTech: How AI Improves ROI of Acquisition and Retention Track 2 US/Pacific

14:30 - 14:50
Beyond Products: Building Customer Connections Through Value-Added Services
Monday, March 22
Track 4
Add to calendar 03/22/2027 14:30 03/22/2027 14:30 Beyond Products: Building Customer Connections Through Value-Added Services Track 4 US/Pacific

14:30 - 14:50
Mapping The New Customer Journey: From Product Discovery To Social Commerce
Monday, March 22
Track 1
Add to calendar 03/22/2027 14:30 03/22/2027 14:30 Mapping The New Customer Journey: From Product Discovery To Social Commerce Track 1 US/Pacific

14:30 - 14:50
Strategies for Digital Data Collection in Physical Retail Environments
Monday, March 22
Track 3
Add to calendar 03/22/2027 14:30 03/22/2027 14:30 Strategies for Digital Data Collection in Physical Retail Environments Track 3 US/Pacific

14:30 - 14:50
The Creator Economy: Achieving Growth Through Modern Storytelling
Monday, March 22
Track 2
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15:00 - 15:20
Redefining Associate Roles to Meet the Needs of Today's Digitally Savvy Shoppers
Monday, March 22
Track 3
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15:00 - 15:20
Rethinking The Metrics That Matter: From Conversion to Consideration
Monday, March 22
Track 1
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15:00 - 15:20
Synthetic Personas: Marketing's New Tool for Accelerating Customer Insights
Monday, March 22
Track 2
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15:00 - 15:20
The C-Suite Mindset: Adopting the DNA of Successful AI-Enabled Startups
Monday, March 22
Track 4
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15:30 - 15:40
How CMOs are Rethinking Attribution Modeling with AI Platforms in the Mix
Monday, March 22
Track 2
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15:30 - 15:40
Retail Leaders: Making Memberships Work as a Model for Achieving Customer Loyalty
Monday, March 22
Track 4
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15:30 - 15:40
Talent and Tech Requirements For Building A High-Performing Commerce Team
Monday, March 22
Track 1
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15:30 - 15:40
Transforming Store Operations Through Emerging Technology
Monday, March 22
Track 3
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15:50 - 16:10
AI’s Impact on the Future of Product Assortment Strategies
Monday, March 22
Track 3
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15:50 - 16:10
Building Your Brand's Business Case for an AI Center of Excellence
Monday, March 22
Track 4
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15:50 - 16:10
How Retailers and Brands Build Sustainable Value Into Mobile App Experiences
Monday, March 22
Track 1
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15:50 - 16:10
The Real Value and Challenges of Retaining Authenticity in Brand Marketing
Monday, March 22
Track 2
Add to calendar 03/22/2027 15:50 03/22/2027 15:50 The Real Value and Challenges of Retaining Authenticity in Brand Marketing Track 2 US/Pacific

16:10 - 16:30
How AI has Changed Capabilities of Commerce, OMS, POS, and Delivery Platforms
Monday, March 22
Track 1
Add to calendar 03/22/2027 16:10 03/22/2027 16:10 How AI has Changed Capabilities of Commerce, OMS, POS, and Delivery Platforms Track 1 US/Pacific

16:10 - 16:30
How Retailers Rationalize the Right Mix of Owned, Marketplace, and Dropship Inventory
Monday, March 22
Track 3
Add to calendar 03/22/2027 16:10 03/22/2027 16:10 How Retailers Rationalize the Right Mix of Owned, Marketplace, and Dropship Inventory Track 3 US/Pacific

16:10 - 16:30
Programmatic Advertising: The Talent and Tools Needed for Tomorrow
Monday, March 22
Track 2
Add to calendar 03/22/2027 16:10 03/22/2027 16:10 Programmatic Advertising: The Talent and Tools Needed for Tomorrow Track 2 US/Pacific

16:10 - 16:30
The Future of Retail Data: Unstructured, Unrestrained, and Wildly Unpredictable
Monday, March 22
Track 4
Add to calendar 03/22/2027 16:10 03/22/2027 16:10 The Future of Retail Data: Unstructured, Unrestrained, and Wildly Unpredictable Track 4 US/Pacific

16:40 - 17:00
AI and Data Intelligence: The Tools and Tech that are Enabling Competitive Advantage
Monday, March 22
Track 4
Add to calendar 03/22/2027 16:40 03/22/2027 16:40 AI and Data Intelligence: The Tools and Tech that are Enabling Competitive Advantage Track 4 US/Pacific

16:40 - 17:00
AI ROI: Retailers Reveal Results of AI Investments and Innovational Change
Monday, March 22
Track 1
Add to calendar 03/22/2027 16:40 03/22/2027 16:40 AI ROI: Retailers Reveal Results of AI Investments and Innovational Change Track 1 US/Pacific

16:40 - 17:00
Best Practices for Returns Strategies to Maximize Revenue Retention
Monday, March 22
Track 3
Add to calendar 03/22/2027 16:40 03/22/2027 16:40 Best Practices for Returns Strategies to Maximize Revenue Retention Track 3 US/Pacific

16:40 - 17:00
Employee-Generated Content: How Leaders Inspire Internal Creator Communities
Monday, March 22
Track 2
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17:00 - 17:20
Defining a Distinct Brand Voice for Your Social Series
Monday, March 22
Track 2
Add to calendar 03/22/2027 17:00 03/22/2027 17:00 Defining a Distinct Brand Voice for Your Social Series Track 2 US/Pacific

17:00 - 17:20
Expedited Last-Mile Delivery: The Value, Opportunities, and Challenges
Monday, March 22
Track 3
Add to calendar 03/22/2027 17:00 03/22/2027 17:00 Expedited Last-Mile Delivery: The Value, Opportunities, and Challenges Track 3 US/Pacific

17:00 - 17:20
Keeping Knowledge Workers "In the Loop" When Information Becomes Automated
Monday, March 22
Track 4
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17:00 - 17:20
Tech Investments that Retailers and Brands are Making Today
Monday, March 22
Track 1
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10:45 - 11:05
CMOs Strategies for Retaining Customer Attention when Content Becomes Ubiquitous
Tuesday, March 23
Track 2
Add to calendar 03/23/2027 10:45 03/23/2027 10:45 CMOs Strategies for Retaining Customer Attention when Content Becomes Ubiquitous Track 2 US/Pacific

10:45 - 11:05
Digital Innovators: How To Design Best-In-Class Customer Experiences
Tuesday, March 23
Track 1
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10:45 - 11:05
Executives' Guide To Agentic AI: What It Is And Where Retailers Need To Start
Tuesday, March 23
Track 4
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10:45 - 11:05
Six Strategic Initiatives Every Retail Leader should Evaluate to Transform Stores
Tuesday, March 23
Track 3
Add to calendar 03/23/2027 10:45 03/23/2027 10:45 Six Strategic Initiatives Every Retail Leader should Evaluate to Transform Stores Track 3 US/Pacific

11:05 - 11:25
Building Stores Designed to Improve Cross-Channel Conversion
Tuesday, March 23
Track 3
Add to calendar 03/23/2027 11:05 03/23/2027 11:05 Building Stores Designed to Improve Cross-Channel Conversion Track 3 US/Pacific

11:05 - 11:25
Loyalty Programs: Incremental Impacts of Transactional Versus Relationship-Based Offerings
Tuesday, March 23
Track 2
Add to calendar 03/23/2027 11:05 03/23/2027 11:05 Loyalty Programs: Incremental Impacts of Transactional Versus Relationship-Based Offerings Track 2 US/Pacific

11:05 - 11:25
Preparing Your Business Strategy for the Impact of Agentic AI
Tuesday, March 23
Track 4
Add to calendar 03/23/2027 11:05 03/23/2027 11:05 Preparing Your Business Strategy for the Impact of Agentic AI Track 4 US/Pacific

11:05 - 11:25
The Streaming Storefront: Selling On Social Platforms As Part Of A Commerce Strategy
Tuesday, March 23
Track 1
Add to calendar 03/23/2027 11:05 03/23/2027 11:05 The Streaming Storefront: Selling On Social Platforms As Part Of A Commerce Strategy Track 1 US/Pacific

11:35 - 11:55
A Digital Leader's Guide To The Impact Of AI On Commerce Roles
Tuesday, March 23
Track 1
Add to calendar 03/23/2027 11:35 03/23/2027 11:35 A Digital Leader's Guide To The Impact Of AI On Commerce Roles Track 1 US/Pacific

11:35 - 11:55
Accelerating and Elevating Expertise: How AI is Helping Retailers Train and Maintain Associates
Tuesday, March 23
Track 3
Add to calendar 03/23/2027 11:35 03/23/2027 11:35 Accelerating and Elevating Expertise: How AI is Helping Retailers Train and Maintain Associates Track 3 US/Pacific

11:35 - 11:55
How CMOs Rationalize the Marketing Tech Stack to Keep Budgets Intact
Tuesday, March 23
Track 2
Add to calendar 03/23/2027 11:35 03/23/2027 11:35 How CMOs Rationalize the Marketing Tech Stack to Keep Budgets Intact Track 2 US/Pacific

11:35 - 11:55
Innovative Startup Tech: What Retailer and Brand Leaders are Most Excited About
Tuesday, March 23
Track 4
Add to calendar 03/23/2027 11:35 03/23/2027 11:35 Innovative Startup Tech: What Retailer and Brand Leaders are Most Excited About Track 4 US/Pacific

11:55 - 12:15
Build Versus Buy: How Decision Makers are Rethinking Tech Direction in the Age of AI
Tuesday, March 23
Track 4
Add to calendar 03/23/2027 11:55 03/23/2027 11:55 Build Versus Buy: How Decision Makers are Rethinking Tech Direction in the Age of AI Track 4 US/Pacific

11:55 - 12:15
Personalized Marketing: What Successful Strategies Have in Common
Tuesday, March 23
Track 2
Add to calendar 03/23/2027 11:55 03/23/2027 11:55 Personalized Marketing: What Successful Strategies Have in Common Track 2 US/Pacific

11:55 - 12:15
Stores as Fulfillment Centers: Best Practices for Maximizing Profits and Minimizing Costs
Tuesday, March 23
Track 3
Add to calendar 03/23/2027 11:55 03/23/2027 11:55 Stores as Fulfillment Centers: Best Practices for Maximizing Profits and Minimizing Costs Track 3 US/Pacific

11:55 - 12:15
Strategies For Converting And Sustaining Subscription Service Customers
Tuesday, March 23
Track 1
Add to calendar 03/23/2027 11:55 03/23/2027 11:55 Strategies For Converting And Sustaining Subscription Service Customers Track 1 US/Pacific

12:25 - 12:45
AI and its Impact on the Future of Product Assortment Strategies
Tuesday, March 23
Track 3
Add to calendar 03/23/2027 12:25 03/23/2027 12:25 AI and its Impact on the Future of Product Assortment Strategies Track 3 US/Pacific

12:25 - 12:45
Full-Funnel Retail Media Programs that Work for Retailers and Brands
Tuesday, March 23
Track 2
Add to calendar 03/23/2027 12:25 03/23/2027 12:25 Full-Funnel Retail Media Programs that Work for Retailers and Brands Track 2 US/Pacific

12:25 - 12:45
KPIs Versus OKRs: How C-Level Executives Find the Right Balance for Measuring Success
Tuesday, March 23
Track 4
Add to calendar 03/23/2027 12:25 03/23/2027 12:25 KPIs Versus OKRs: How C-Level Executives Find the Right Balance for Measuring Success Track 4 US/Pacific

12:25 - 12:45
The State Of Headless Commerce & The Future Of Platforms
Tuesday, March 23
Track 1
Add to calendar 03/23/2027 12:25 03/23/2027 12:25 The State Of Headless Commerce & The Future Of Platforms Track 1 US/Pacific

12:45 - 13:05
Building and Maintaining a Solid Reputation in the Era of AI Search
Tuesday, March 23
Add to calendar 03/23/2027 12:45 03/23/2027 12:45 Building and Maintaining a Solid Reputation in the Era of AI Search US/Pacific

12:45 - 13:05
Capturing Customer ID: Best Practices that Lead to Enriched Customer Profiles
Tuesday, March 23
Track 4
Add to calendar 03/23/2027 12:45 03/23/2027 12:45 Capturing Customer ID: Best Practices that Lead to Enriched Customer Profiles Track 4 US/Pacific

12:45 - 13:05
Retaining Control with a Strategic Mix of Owned, Marketplace, and Dropship Inventory
Tuesday, March 23
Track 3
Add to calendar 03/23/2027 12:45 03/23/2027 12:45 Retaining Control with a Strategic Mix of Owned, Marketplace, and Dropship Inventory Track 3 US/Pacific

12:45 - 13:05
Winning Media-Motivated Consumers: Using Video And Audio To Increase Conversion
Tuesday, March 23
Track 1
Add to calendar 03/23/2027 12:45 03/23/2027 12:45 Winning Media-Motivated Consumers: Using Video And Audio To Increase Conversion Track 1 US/Pacific

13:15 - 13:35
Making the Move from Personas to Profiles With Individualized Customer Understanding
Tuesday, March 23
Track 4
Add to calendar 03/23/2027 13:15 03/23/2027 13:15 Making the Move from Personas to Profiles With Individualized Customer Understanding Track 4 US/Pacific

13:15 - 13:35
Retail Media: Data-Driven Insights for Channel Mix Decision-Making
Tuesday, March 23
Track 2
Add to calendar 03/23/2027 13:15 03/23/2027 13:15 Retail Media: Data-Driven Insights for Channel Mix Decision-Making Track 2 US/Pacific

13:15 - 13:35
Returns Practices and Policies to Maximize Revenue Retention
Tuesday, March 23
Track 3
Add to calendar 03/23/2027 13:15 03/23/2027 13:15 Returns Practices and Policies to Maximize Revenue Retention Track 3 US/Pacific

13:15 - 13:35
The Consumer's Path To Purchase: Removing Cross-Channel Friction
Tuesday, March 23
Track 1
Add to calendar 03/23/2027 13:15 03/23/2027 13:15 The Consumer's Path To Purchase: Removing Cross-Channel Friction Track 1 US/Pacific

13:35 - 13:55
Best Practices And The Real Impact Of Optimized Checkout Experiences
Tuesday, March 23
Track 1
Add to calendar 03/23/2027 13:35 03/23/2027 13:35 Best Practices And The Real Impact Of Optimized Checkout Experiences Track 1 US/Pacific

13:35 - 13:55
Faster Fulfillment and the Case for Expedited Last Mile Delivery
Tuesday, March 23
Track 3
Add to calendar 03/23/2027 13:35 03/23/2027 13:35 Faster Fulfillment and the Case for Expedited Last Mile Delivery Track 3 US/Pacific

13:35 - 13:55
Real-Time Reporting: How Rapid Insights Lead to Better Decisions
Tuesday, March 23
Track 4
Add to calendar 03/23/2027 13:35 03/23/2027 13:35 Real-Time Reporting: How Rapid Insights Lead to Better Decisions Track 4 US/Pacific

13:35 - 13:55
The Role of Influencers: How to Find and Design Partnerships that Work
Tuesday, March 23
Track 2
Add to calendar 03/23/2027 13:35 03/23/2027 13:35 The Role of Influencers: How to Find and Design Partnerships that Work Track 2 US/Pacific

15:00 - 15:10
Welcome Back To Shoptalk Opening Remarks & Recap Day 1
Tuesday, March 23
Mainstage
Add to calendar 03/23/2027 15:00 03/23/2027 15:00 Welcome Back To Shoptalk Opening Remarks & Recap Day 1 Mainstage US/Pacific

15:10 - 15:30
Keynote Session: Shifting Expectations Of AI-Savvy Consumers
Tuesday, March 23
Mainstage
Add to calendar 03/23/2027 15:10 03/23/2027 15:10 Keynote Session: Shifting Expectations Of AI-Savvy Consumers Mainstage US/Pacific

15:30 - 15:50
Keynote Session: Futureproofing For Retailers And Brands
Tuesday, March 23
Mainstage
Add to calendar 03/23/2027 15:30 03/23/2027 15:30 Keynote Session: Futureproofing For Retailers And Brands Mainstage US/Pacific

15:50 - 16:10
Keynote Session: Shoptalk Original Research - State Of Retail
Tuesday, March 23
Mainstage
Add to calendar 03/23/2027 15:50 03/23/2027 15:50 Keynote Session: Shoptalk Original Research - State Of Retail Mainstage US/Pacific

16:10 - 16:20
Shoptalk 2027 - Day 2 A Virtual Tour Of What's In Store
Tuesday, March 23
Mainstage
Add to calendar 03/23/2027 16:10 03/23/2027 16:10 Shoptalk 2027 - Day 2 A Virtual Tour Of What's In Store Mainstage US/Pacific

09:25 - 09:45
Distruptor Spotlight: Digital Engagement
Wednesday, March 24
Track 1
Add to calendar 03/24/2027 09:25 03/24/2027 09:25 Distruptor Spotlight: Digital Engagement Track 1 US/Pacific

09:25 - 09:45
Distruptor Spotlight: Marketing
Wednesday, March 24
Track 2
Add to calendar 03/24/2027 09:25 03/24/2027 09:25 Distruptor Spotlight: Marketing Track 2 US/Pacific

09:25 - 09:45
Distruptor Spotlight: Retail Data & Insights
Wednesday, March 24
Track 4
Add to calendar 03/24/2027 09:25 03/24/2027 09:25 Distruptor Spotlight: Retail Data & Insights Track 4 US/Pacific

09:25 - 09:45
Distruptor Spotlight: Stores
Wednesday, March 24
Track 3
Add to calendar 03/24/2027 09:25 03/24/2027 09:25 Distruptor Spotlight: Stores Track 3 US/Pacific

09:45 - 10:05
Distruptor Spotlight: Digital Engagement
Wednesday, March 24
Track 1
Add to calendar 03/24/2027 09:45 03/24/2027 09:45 Distruptor Spotlight: Digital Engagement Track 1 US/Pacific

09:45 - 10:05
Distruptor Spotlight: Marketing
Wednesday, March 24
Track 2
Add to calendar 03/24/2027 09:45 03/24/2027 09:45 Distruptor Spotlight: Marketing Track 2 US/Pacific

09:45 - 10:05
Distruptor Spotlight: Retail Data & Insights
Wednesday, March 24
Track 4
Add to calendar 03/24/2027 09:45 03/24/2027 09:45 Distruptor Spotlight: Retail Data & Insights Track 4 US/Pacific

09:45 - 10:05
Distruptor Spotlight: Stores
Wednesday, March 24
Track 3
Add to calendar 03/24/2027 09:45 03/24/2027 09:45 Distruptor Spotlight: Stores Track 3 US/Pacific

10:15 - 10:35
Distruptor Spotlight: Advertising
Wednesday, March 24
Track 2
Add to calendar 03/24/2027 10:15 03/24/2027 10:15 Distruptor Spotlight: Advertising Track 2 US/Pacific

10:15 - 10:35
Distruptor Spotlight: Commerce
Wednesday, March 24
Track 1
Add to calendar 03/24/2027 10:15 03/24/2027 10:15 Distruptor Spotlight: Commerce Track 1 US/Pacific

10:15 - 10:35
Distruptor Spotlight: Product & Fulfillment
Wednesday, March 24
Track 3
Add to calendar 03/24/2027 10:15 03/24/2027 10:15 Distruptor Spotlight: Product & Fulfillment Track 3 US/Pacific

10:15 - 10:35
Distruptor Spotlight: Retail Strategy
Wednesday, March 24
Track 4
Add to calendar 03/24/2027 10:15 03/24/2027 10:15 Distruptor Spotlight: Retail Strategy Track 4 US/Pacific

10:35 - 10:55
Distruptor Spotlight: Advertising
Wednesday, March 24
Track 2
Add to calendar 03/24/2027 10:35 03/24/2027 10:35 Distruptor Spotlight: Advertising Track 2 US/Pacific

10:35 - 10:55
Distruptor Spotlight: Commerce
Wednesday, March 24
Track 1
Add to calendar 03/24/2027 10:35 03/24/2027 10:35 Distruptor Spotlight: Commerce Track 1 US/Pacific

10:35 - 10:55
Distruptor Spotlight: Product & Fulfillment
Wednesday, March 24
Track 3
Add to calendar 03/24/2027 10:35 03/24/2027 10:35 Distruptor Spotlight: Product & Fulfillment Track 3 US/Pacific

10:35 - 10:55
Distruptor Spotlight: Retail Strategy
Wednesday, March 24
Track 4
Add to calendar 03/24/2027 10:35 03/24/2027 10:35 Distruptor Spotlight: Retail Strategy Track 4 US/Pacific

13:40 - 13:50
Welcome Back To Shoptalk Opening Remarks & Recap Day 2
Wednesday, March 24
Mainstage
Add to calendar 03/24/2027 13:40 03/24/2027 13:40 Welcome Back To Shoptalk Opening Remarks & Recap Day 2 Mainstage US/Pacific

13:50 - 14:10
Keynote Session: Mindsets Of Retail Disruptors
Wednesday, March 24
Mainstage
Add to calendar 03/24/2027 13:50 03/24/2027 13:50 Keynote Session: Mindsets Of Retail Disruptors Mainstage US/Pacific

14:10 - 14:30
Keynote Session: Realities Of Retail Myths
Wednesday, March 24
Mainstage
Add to calendar 03/24/2027 14:10 03/24/2027 14:10 Keynote Session: Realities Of Retail Myths Mainstage US/Pacific

14:30 - 14:50
Keynote Session: Shoptalk Takeaways
Wednesday, March 24
Mainstage
Add to calendar 03/24/2027 14:30 03/24/2027 14:30 Keynote Session: Shoptalk Takeaways Mainstage US/Pacific

14:50 - 15:00
Shoptalk 2027 - Day 3 Thank You!
Wednesday, March 24
Mainstage
Add to calendar 03/24/2027 14:50 03/24/2027 14:50 Shoptalk 2027 - Day 3 Thank You! Mainstage US/Pacific

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Upcoming event dates:

Shoptalk Luxe → Feb 2-4, 2027
Shoptalk Spring → Mar 22-24, 2027
Shoptalk Europe → Jun 1-3, 2027
Groceryshop → Sep 13-15, 2027
Shoptalk Fall → Oct 5-7, 2027

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