Emily Lewis

GM of Retail Glossier

Emily Lewis is the GM of Retail at Glossier, where she leads the retail team and strategy behind Glossier’s award-winning global experiential retail stores. As the architect behind Glossier's post-pandemic retail relaunch, she spearheaded the opening of Glossier’s permanent locations in the US and UK and over a dozen pop-up experiences. She has a passion for leading teams at the intersection of hospitality and technology to deliver innovative customer experiences which create deep connectivity with brands. Previously, she served as Director of Customer Revenue & Retail Strategy at Bonobos and held leadership roles at Target, where she worked in both the US and Canada and led projects focused on delivering the next generation of retail experiences. With over 15 years of retail leadership experience spanning beauty, apparel, and mass retail, she specializes in omnichannel strategy, retail operations optimization, and profitable retail expansion. She holds a BBA in Marketing and Finance from Texas A&M University.


2026 Agenda Sessions

Stores as Venues for Connection

Tuesday 24 March 10:20 - 11:00 The Customer Engagement Stage

Add to calendar 03/24/2026 10:20 03/24/2026 11:00 Stores as Venues for Connection The Customer Engagement Stage US/Pacific