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Evolving Customer Expectations and AI-Driven Decisions, sponsored by Amazon Multichannel Fulfillment

Customer expectations for delivery speed, reliability, and transparency have transformed fulfillment from a back-office function into a strategic driver of growth. At the same time, artificial intelligence (AI) is helping commerce leaders manage increasing operational complexity across channels.

Join Amazon for an Industry Innovation Breakfast exploring how these shifts are driving an evolution in fulfillment strategy. Drawing on perspectives from Amazon Multichannel Fulfillment (MCF), Meredith Bunche will share how AI can meaningfully improve decision-making without succumbing to hype, as well as explore which priorities matter most for building customer trust and long-term growth.

RSVP here.


Wednesday 25 March 8:30 AM - 9:20 AM Oceanside F, Level 2

Add to calendar 03/25/2026 08:30 03/25/2026 09:20 Evolving Customer Expectations and AI-Driven Decisions, sponsored by Amazon Multichannel Fulfillment
RSVP here.
Oceanside F, Level 2 US/Pacific
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