Track Keynote: Strategic Leadership in the Age of AI

In this track keynote, a visionary leader will share their perspective on navigating the rapid transformation of the retail industry as AI reshapes how consumers discover, shop, and engage with brands. They’ll explore how companies can leverage emerging technologies while maintaining the human elements that build trust and lasting customer relationships. Key themes will include: • How AI is reshaping personalized retail experiences • Balancing technology and human expertise to drive trust and customer loyalty • Building a client-centric retail model powered by data and AI

Thursday 26 March 12:40 PM - 1:00 PM The AI Stage