Meetup FAQs

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Retailers & Consumer Brands

Complete Your Profile

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.

All profiles will be shared at the same time on during Request Meetings stage.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.

 

In your profile, you should include information about yourself, such as your background, experience, expertise, and any other relevant details that would help others determine if they want to meet with you. You can select from a range of industry-specific data points, which consists of over 100 options to choose from.
You can provide your availability, or you can default to being fully available, and invites will be sent to block your calendar accordingly. Being available for more time slots increases your chances of scheduling meetings. If you are joining us at a Hosted Retailer & Consumer Brand you must be available for all 16 time slots and will not be able to adjust your availability. 
Yes, you can change your availability during a certain time period. If you are a Hosted Retailer & Consumer Brand, please reach out to your attendee experience manager or email [email protected]
 

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.

 

Yes, you are encouraged to click "Post on Social" to inform your X followers and LinkedIn connections that you are participating in Shoptalk Spring. Additionally, you can add your profile photo while you're there.
Hosted Retailer & Consumer Brand participants are required to be available for all 16 time slots, and take up to eight (8), 15-minute onsite meetings with participating sponsors
Yes, during your registration, you have the option to indicate if you want to participate in Non-Hosted Meetings in addition to your requirement of up to eight (8) 15-minute onsite meetings with participating sponsors (Hosted Meetings). When completing your profile, you will be asked to confirm your choice. It is recommended to do both Hosted and Non-Hosted Meetings to maximise your Shoptalk experience. However, this is optional.
Yes, if you are an Organization Admin, you have the ability to edit and complete profiles on behalf of participants from your organization.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.

 

Hosted Retailers & Consumer Brands:

If you are approved for the Program but become unable to participate even though you are still with your organisation, you agree to suggest one or more substitutes from your organisation as your replacement in the Program. Acceptance of any substitute is subject to our prior approval via email. If you cancel your participation in the Programme and are not able to provide a substitute approved by us, this may result in you being placed on a blacklist that will prevent you from qualifying for the Program for one or more future years. If you cancel your participation in the Program after Shoptalk Spring has initiated the meeting selection process via the Platform (as outlined in the Program guidelines) and are no longer able to attend the Event or send an approved substitute from your organisation as your replacement to participate in the Programme on your behalf, then Shoptalk reserves the right to charge your credit or debit card per the authorisation you agree to below a one-time cancellation fee of two hundred and fifty dollars ($250) and you will not be eligible for any travel/hotel reimbursement outlined here.

Request meetings

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.

 

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.

 

This is your time to start requesting everyone you are interested in meeting with by selecting "Relevant" or "Very Relevant" and providing a reason.
You should indicate your interest level as either "Very Relevant" or "Relevant." Meetings marked as "Very Relevant" will be scheduled first before "Relevant" ones. 
It is recommended to make meeting requests equal to at least 4 times the number of time slots you are available for.
In order to ensure we will be able to schedule you a complete meeting schedule, we recommend you make a minimum of 4 times the number of time slots you are available for. If you are available for all 16 time slots, that equals 64 selections. This is because only mutual matches during available time slots will become scheduled meetings, and therefore, our algorithm accounts for (1) meeting requests that you make, (2) participant also agreeing to meet with you, (3) priortiztion by both the other party and you (Relevant vs Very Relevant selections), and (4) potential calendar availability/conflicts.
Yes, you can select multiple people from the same organization for meetings. When we run our scheduling algorithm, we will first schedule to meet with only 1 individual from any organization. Only after we schedule all of your meetings with unique organization , and if you still have available time slots, we will then schedule you for additional meetings with the same organization so that you can fill up your schedule!
Yes, you can use Filters and Predefined Lists to quickly and efficiently make your selections. Additionally, tools like Bookmarks allow you to start your selections and come back later to finish them. You can also use the quick search on the upper right side.
Select everyone from an organisation you would want to meet and spend 15 minutes with!
Yes, Organization Admins can request meetings on behalf of participants from their organization.

Opt-In to Requests

You can start opting in to meeting requests from people you didn't previously select during the Opt-in stage.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
Opting in to meeting requests allows you to reciprocate interest and potentially schedule meetings with individuals who have requested to meet with you. The more requests you opt in to, the more meetings you are likely to get. We facilitate meetings based only on meetings that are double opt-in (both parties expressing interest) so please opt-in to every request from someone you’d spend 15 minutes with.
Yes, Organization Admins have the ability to opt in to meeting requests on behalf of participants from their organization.

Accept Meetings

You will receive an email to review and accept each of your meetings.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
If you don't accept a meeting by the deadline, that meeting will not be scheduled. 
No, Organization Admins cannot accept meetings on your behalf. The individual taking the meeting needs to personally accept their own meetings.
No, all meetings are one to one and only the individual who booked the meeting can take it.

Accept Any Backfilled Meetings

Backfilled meetings are either replacements for meetings that were not accepted by the other participant or new meetings from your previous selections where others have become available. A replacement meeting that is accepted by both you and the respective other party will be scheduled.

If you or the other party do not accept a given meeting by the deadline, that meeting will not be scheduled.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
You will receive an email on to accept any Backfilled meetings.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
The deadline to accept these Backfilled meetings will be the same day.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
No, if you previously rejected or didn't accept a meeting in a specific time slot, you won't be eligible to receive a backfilled meeting in that same time slot.

Accept Your Calendar Invites

You will receive the calendar invites for your scheduled meetings.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
The deadline to accept all calendar invites for your meetings is the same day.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
If you cannot make it to a meeting and need to decline the calendar invite, it's important to email [email protected] to inform them. Simply declining the calendar invite won't notify the organisers or the person you're scheduled to meet.
No, you cannot change the meeting times or reschedule the scheduled meetings outside of the Shoptalk Spring program. The meeting times are fixed and cannot be altered.
If the person you're scheduled to meet is no longer available, Shoptalk Spring organizers will notify you. Emergencies and unforeseen circumstances can sometimes cause scheduling changes.

Onsite

All meetings are held in a dedicated Meetup area.
You can check the Shoptalk Spring mobile app or your calendar invites for the assigned table number for each meeting. The table numbers will indicate where you should proceed for each scheduled meeting.
It is recommended to arrive at the Meetup area 5-10 minutes before your first scheduled meeting. There is no check-in required, but if you have any questions, there will be a Meetup info desk available.
If the person you're scheduled to meet doesn't show up, give them 5 minutes' grace. If they still haven't joined the meeting, you can click the "Mark as No Show" button in the Shoptalk mobile app.
Yes, here are some do's and don'ts:

• Do join each meeting on time and ensure you stay within the allotted 15 minutes for each scheduled meeting.
• Do check the table number for each scheduled meeting as each meeting will be assigned a different table. There is a 5-minute transition time between meetings.
• Do download the Shoptalk Luxe mobile app ahead of your meetings to take notes and request follow-ups.
• Do let the organisers know if a solution provider directly reaches out to you about Shoptalk Luxe, as they have been instructed not to do so.
• Don't approach anyone in the Meetup area unless you have a scheduled Meetup meeting with them.
• Don't enter the Meetup area at any time when you don't have a scheduled Meetup meeting.

Feedback

You will be able provide feedback and share your thoughts on these aspects of Shoptalk Spring.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
After providing feedback, you can download a summary of your meetings, including your notes and the contact details of the people you met. This is in the form of a CSV file.

Tabletalks

Tabletalks are peer-group discussions for retailers and brands. They are an awesome way to meet, network with and learn from your peers.

These interactive, 50-minute small group conversations address the industry’s most pressing challenges and opportunities. Our unparalleled proprietary technology platform assigns attendees to tables based on interests, seniority and other variables. Tabletalks bring together 5-8 participants from retailers and brands to share insights, address issues and generate actionable takeaways.
All meetings are held in a dedicated Tabletalks area and each Tabletalk is assigned a table number (check your calendar invite or the mobile app for the table number)
All Retailers & Consumer Brands are eligible for Tabletalks.
While participating in Tabletalks is optional and unrelated to the Hosted Program, it is highly recommended if you are interested in engaging in industry-related conversations and discuss key industry topics
If you are eligible for Tabletalks, you will need to indicate how many Tabletalks you would like to join (one or two), specify the topics you are interested in, provide questions you would like to be discussed, and mention any organizations you would prefer not to be placed with (to avoid competitors).
TBC
The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
Tabletalks will take place onsite.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
No, Organization Admins cannot select Tabletalks or perform any other Tabletalks actions on behalf of participants. Participants need to make their own selections.
You’ll get your Tabletalks assignments to accept.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
Once you receive your Tabletalks assignments, you must accept them to confirm participation.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
Each discussion has a randomly assigned “Starter” who should kick off by introducing themselves. Each intro should be no more than 60 seconds, and each participant should call on another to introduce themselves. The last participant to do an intro should read the first of the suggested questions below to start the conversation, then everyone should help move the conversation along.

*These discussions are not sales pitches. Each one is a deep dive with 5 to 8 of your peers to share insights, address issues and generate actionable takeaways.
If you don't accept your Tabletalks assignments by the deadline, it may result in your slot being assigned to someone else who is on the waitlist or available to participate.
You will receive separate calendar invites for your Tabletalks.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 

Complete your profile

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
All profiles will be shared at the same time during Request Meetings stage.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
In your profile, you should include information about yourself, such as your background, experience, expertise, and any other relevant details that would help others determine if they want to meet with you. You can select from a range of industry-specific data points, which consists of over 100 options to choose from.
You can provide your availability, or you can default to being fully available, and invites will be sent to block your calendar accordingly. Being available for more time slots increases your chances of scheduling meetings.
Yes, you can change your availability during a certain time period (TBD). If you are a Hosted Retailer & Consumer Brand, please reach out to your attendee experience manager or email [email protected] 

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
Yes, you are encouraged to click "Post on Social" to inform your X (formerly Twitter) followers and LinkedIn contacts that you are participating in Shoptalk Spring. Additionally, you can add your profile photo while you're there.
Yes, if you are an Organization Admin, you have the ability to edit and complete profiles on behalf of participants from your organization.
The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.

Request Meetings

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
This is your time to start requesting everyone you are interested in meeting with by selecting "Relevant" or "Very Relevant" & providing a reason.
You should indicate your interest level as either "Very Relevant" or "Relevant." Meetings marked as "Very Relevant" will be scheduled first before "Relevant" ones. 
It is recommended to make meeting requests equal to at least 4 times the number of time slots you are available for.
In order to ensure we will be able to schedule you a complete meeting schedule, we recommend you make a minimum of 4 times the number of time slots you are available for. If you are available for all 16 time slots, that equals 64 selections. This is because only mutual matches during available time slots will become scheduled meetings, and therefore, our algorithm accounts for (1) meeting requests that you make, (2) participant also agreeing to meet with you, (3) prioritization by both the other party and you (Relevant vs Very Relevant selections), and (4) potential calendar availability/conflicts.
Yes, you can select multiple people from the same organization for meetings. When we run our scheduling algorithm, we will first schedule to meet with only 1 individual from any organization. Only after we schedule all of your meetings with unique organizations, and if you still have available time slots, we will then schedule you for additional meetings with the same organization so that you can fill up your schedule!
Yes, you can use Filters and Predefined Lists to quickly and efficiently make your selections. Additionally, tools like Bookmarks allow you to start your selections and come back later to finish them. You can also use the quick search on the upper right side.
Select everyone from an organization you would want to meet & would like to spend 15 minutes with!
Yes, Organization Admins can request meetings on behalf of participants from their organization.

Opt-In to Requests

You can start opting in to meeting requests from people you didn't previously select during the Opt-In stage.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
Opting in to meeting requests allows you to reciprocate interest and potentially schedule meetings with individuals who have requested to meet with you. The more requests you opt in to, the more meetings you are likely to get. We facilitate meetings based only on meetings that are double opt-in (both parties expressing interest) so please opt-in to every request from someone you’d spend 15 minutes with.
Yes, Organization Admins have the ability to opt in to meeting requests on behalf of participants from their organization.

Accept Meetings

You will receive an email to review and accept each of your meetings.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
If you don't accept a meeting by the deadline, that meeting will not be scheduled. 
No, Org Admins cannot accept meetings on your behalf. The individual taking the meeting needs to personally accept their own meetings.
No, all meetings are one to one and only the individual who booked the meeting can take it.

Accept Any Backfilled Meetings

Backfilled meetings are either replacements for meetings that were not accepted by the other participant or new meetings from your previous selections where others have become available. A replacement meeting that is accepted by both you and the respective other party by TBD will be scheduled.

If you or the other party do not accept a given meeting by the deadline, that meeting will not be scheduled.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
You will receive an email to accept any Backfilled meetings.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
The deadline to accept these backfilled meetings is the same day.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
No, if you previously rejected or didn't accept a meeting in a specific time slot, you won't be eligible to receive a backfilled meeting in that same time slot.

Accept Your Calendar Invites

You will receive the calendar invites for your scheduled meetings.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
The deadline to accept all calendar invites for your meetings is the same day.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
If you cannot make it to a meeting and need to decline the calendar invite, it's important to email [email protected] to inform them. Simply declining the calendar invite won't notify the organizers or the person you're scheduled to meet.
No, you cannot change the meeting times or reschedule the scheduled meetings outside of the Shoptalk Spring program. The meeting times are fixed and cannot be altered.
If the person you're scheduled to meet is no longer available, Shoptalk Spring organizers will notify you. Emergencies and unforeseen circumstances can sometimes cause scheduling changes.

Onsite

All meetings are held in a dedicated Meetup area, which is the size of a football field.
You can check the Shoptalk Spring mobile app or your calendar invites for the assigned table number for each meeting. The table numbers will indicate where you should proceed for each scheduled meeting.
It is recommended to arrive at the Meetup area 5-10 minutes before your first scheduled meeting. There is no check-in required, but if you have any questions, there will be a Q&A desk available.
If the person you're scheduled to meet doesn't show up, give them 5 minutes. If they still haven't joined the meeting, you can click the "Mark as No Show" button in the Shoptalk Spring mobile app.

Yes, here are some do's and dont's:

  • Do join each meeting on time and ensure you stay within the allotted 15 minutes for each scheduled meeting.
  • Do check the table number for each scheduled meeting, as each meeting will be assigned a different table. There is a 5-minute transition time between meetings.
  • Do download the Shoptalk Spring mobile app ahead of your meetings to take notes and request follow-ups.
  • Do let the organizers know if a solution provider directly reaches out to you about Shoptalk Spring, as they have been instructed not to do so.
  • Don't approach anyone in the Meetup area unless you have a scheduled Meetup meeting with them.
  • Don't enter the Meetup area at any time when you don't have a scheduled Meetup meeting.
  • Don't enter the Meetup area at any time when you don't have a scheduled Meetup meeting.

Feedback

You will be able to provide feedback and share your thoughts on these aspects of Shoptalk Spring post show.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
After providing feedback, you can download a summary of your meetings, including your notes and the contact details of the people you met.

Meeting Reps/Org Admins

Org Admin

The Organization Admin must assign individuals from the organization to act as Meetings Representatives.
The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
Individuals must be registered to attend Shoptalk Spring in order to be assigned as Meetings Representatives. Only Meetings Reps can make Hosted requests and take Hosted meetings on-site, so it is vital to have them assigned well before the deadline if possible.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
It is recommended to have 1 Meetings Representative per 12 Hosted Meetings (if your organization has purchased 30 Hosted Meetings, you should assign 3 or more Meetings Reps). There's no limit on how many Meeting Reps your organization can have.
Yes, there is no limit to the number of Meetings Representatives an organization can have.
The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
If you are not attending the event, you can assign yourself as an Org Admin. You can assign an Org Admin in our platform. Org Admins will be able to complete the required steps in the Meetup process on behalf of their colleagues who are attending.
Org Admins will be able to complete the required steps in the Meetup process on behalf of their colleagues who are attending except accepting meetings. Each individual taking the meeting must accept them within their own portal meetings; failure to accept these meetings before the deadline will result in those meetings not being booked.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 

Complete Your Profile

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
All profiles will be shared at the same time, during the Request Meeting stage.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
In your profile, you should include information about yourself, such as your background, experience, expertise, and any other relevant details that would help others determine if they want to meet with you. You can select from a range of industry-specific data points, which consists of over 100 options to choose from.
You can provide your availability, or you can default to being fully available, and invites will be sent to block your calendar accordingly. Being available for more time slots increases your chances of scheduling meetings.
Yes, you can change your availability during a certain time period. If you are a Hosted Retailer & Consumer Brand, please reach out to your attendee experience manager or email [email protected]
 

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.

Yes, you are encouraged to click "Post on Social" to inform your X (formerly Twitter) followers and LinkedIn contacts that you are participating in Shoptalk Spring. Additionally, you can add your profile photo while you're there.
Yes, if you are an Organization Admin, you have the ability to edit and complete profiles on behalf of participants from your organization.
The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
Yes, during your registration, you had the option to indicate if you want to participate in Non-Hosted Meetings. When completing your Profile, you will be asked to confirm your choice. It is recommended to do both Hosted and Non-Hosted Meetings to maximise your Shoptalk experience. However, this is optional.

Request Meetings

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
This is your time to start requesting everyone you are interested in meeting with by selecting "Relevant" or "Very Relevant" and providing a reason.
You should indicate your interest level as either "Very Relevant" or "Relevant." Meetings marked as "Very Relevant" will be scheduled first before "Relevant" ones.
It is recommended to make meeting requests equal to at least 4 times the number of hosted meetings your organization has purchased. 
In order to ensure we will be able to schedule you a complete meeting schedule, we need you to make requests that are equal to 4x the number of meetings that you have purchased. This is because only mutual matches during available time slots will become scheduled meetings, and therefore, our algorithm accounts for (1) meeting requests that you make, (2) participant also agreeing to meet with you, (3) prioritization by both the other party and you (Relevant vs Very Relevant picks), and (4) potential calendar availability/conflicts.
Yes, you can select multiple people from the same organization for meetings. When we run our scheduling algorithm, we will first schedule to meet with only 1 individual from any organization. Only after we schedule all of your meetings with unique organizations, and if you still have available time slots, we will then schedule you for additional meetings with the same organization so that you can fill up your schedule! If you have purchased Hosted meetings, you will only be scheduled to meet with an organization once through your purchased Hosted meetings.
Yes, you can use Filters and Predefined Lists to quickly and efficiently make your selections. Additionally, tools like Bookmarks allow you to start your selections and come back later to finish them. You can also use the quick search on the upper right side.

TIP: We highly suggest using the system generated lists that have been curated for you on the left side. For example, if you go to "Predefined Lists" & then "Category Matches: Sourcing", the displayed participants are those that have indicated they are offering the specific solutions and services you indicated you’re sourcing or interested in meeting about.

Opt-In to Requests

You can start opting in to meeting requests from people you didn't previously select during the Opt-In stage.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
Opting in to meeting requests allows you to reciprocate interest and potentially schedule meetings with individuals who have requested to meet with you. The more requests you opt in to, the more meetings you are likely to get. We facilitate meetings based only on meetings that are double opt-in (both parties expressing interest) so please opt-in to every request from someone you’d spend 15 minutes with.
You can view all of your hosted meeting requests under "view hosted inbound meeting requests" on the left hand side. The participants will also have a Hosted star to indicate they are a part of the Hosted Program.

Anything without a star is an additional meeting (not a part of the Hosted Program) so if you don't want this scheduled,we advise you to not opt into those requests.
Yes, if you're participating in both Hosted and Non-Hosted Meetings and you have received Non-Hosted Meeting requests, it is recommended to opt in to those requests as well. Meetings are facilitated based only on the requests you opt in to and your previous meeting requests.

*please opt-in to every request from someone you’d spend 15 minutes with
Yes, Organization Admins have the ability to opt in to meeting requests on behalf of participants from their organization.

Accept Meetings

You will receive an email to review and accept each of your meetings.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
If you don't accept a meeting by the deadline, that meeting will not be scheduled.
No, Org Admins cannot accept meetings on your behalf. The individual taking the meeting needs to personally accept their own meetings.
No, all meetings are one to one and only the individual who booked the meeting can take it.

Accept Any Backfilled Meetings

Backfilled meetings are either replacements for meetings that were not accepted by the other participant or new meetings from your previous selections, where others have become available.
If you’ve got any additional meetings, you’ll receive an email to accept them.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
You must accept these meetings the same day. This is a quick turnaround, but it won’t take more than 5 minutes.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
No, if you previously rejected or didn't accept a meeting in a specific time slot, you won't be eligible to receive an additional backfilled meeting in that same time slot.

Accept Your Calendar Invites

You will receive the calendar invites for your scheduled meetings.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
The deadline to accept all calendar invites for your meetings is the same day.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
If you cannot attend a meeting and need to decline the calendar invitation, it's essential to email [email protected] to inform them. Simply declining the calendar invite won't notify the organizers or the person you're scheduled to meet.
No, you cannot change the meeting times or reschedule the scheduled meetings outside of the Shoptalk Spring program. The meeting times are fixed and cannot be altered.
If the person you're scheduled to meet is no longer available, Shoptalk Spring organisers will notify you. Emergencies and unforeseen circumstances can sometimes cause scheduling changes.

Onsite

All meetings are held in a dedicated Meetup area, which is the size of a football field.

You can check the Shoptalk Spring mobile app or your calendar invites for the assigned table number for each meeting. The table numbers will indicate where you should proceed for each scheduled meeting.

It is recommended to arrive at the Meetup area 5-10 minutes before your first scheduled meeting. There is no check-in required, but if you have any questions, there will be a Q&A desk available.
If the person you're scheduled to meet doesn't show up, give them 5 minutes. If they still haven't joined the meeting, you can click the "Mark as No Show" button in the Shoptalk Spring mobile app.
Yes, here are some do's and dont's:
  • Do join each meeting on time and ensure you stay within the allotted 15 minutes for each scheduled meeting.

  • Do check the table number for each scheduled meeting, as each meeting will be assigned a different table. There is a 5-minute transition time between meetings.

  • Do download the Shoptalk Spring mobile app ahead of your meetings to take notes and request follow-ups.

  • Do let the organizers know if a solution provider directly reaches out to you about Shoptalk Spring, as they have been instructed not to do so.

  • Don't approach anyone in the Meetup area unless you have a scheduled Meetup meeting with them.

  • Don't enter the Meetup area at any time when you don't have a scheduled Meetup meeting.

Feedback

You can provide feedback and share your thoughts on these aspects of Shoptalk Spring post show.

The meetup scheduling process will begin in February, and you’ll receive your finalized meeting schedule the week before the event. Full details on the scheduling process will be emailed to you in early 2026.
 
After providing feedback, you can download a summary of your meetings, including your notes and the contact details of the people you met.