2026 Agenda

At Shoptalk Spring, every session is designed with you in mind, whether you’re driving growth, scaling innovation, or navigating retail’s next big shift. Our agenda goes beyond inspiration to deliver actionable insights, real ROI, and fresh connections that help your business move forward.

The Shoptalk Spring 2026 agenda is below. Stay tuned as we build and announce our 2027 agenda!

There are no sessions that match your request

2:00 PM - 6:00 PM
Monday, March 23
Islander Ballroom
Add to calendar 03/23/2026 14:00 03/23/2026 14:00 Badge Pickup Open Islander Ballroom US/Pacific

7:00 AM - 6:00 PM
Tuesday, March 24
Islander Ballroom
Add to calendar 03/24/2026 07:00 03/24/2026 07:00 Badge Pickup Open Islander Ballroom US/Pacific

7:00 AM - 9:00 AM
Tuesday, March 24
South Pacific Ballroom
Add to calendar 03/24/2026 07:00 03/24/2026 07:00 Breakfast South Pacific Ballroom US/Pacific

Add to calendar 03/24/2026 08:30 03/24/2026 08:30 Building Trust at Every Touchpoint: the Digital Advantage in Retail Logistics, sponsored by FedEx
RSVP here.
Oceanside G, Level 2 US/Pacific


RSVP here.

Add to calendar 03/24/2026 08:30 03/24/2026 08:30 The New Retail Paradigm: Agentic Commerce & Supply Shipping, sponsored by AWS and Anthropic   
RSVP here.
Oceanside E, Level 2 US/Pacific

  
RSVP here.

Add to calendar 03/24/2026 08:30 03/24/2026 08:30 Agentic Commerce: Rewiring Retail Growth from Discovery to Delivery, sponsored by Deloitte
RSVP here.
Oceanside F, Level 2 US/Pacific


RSVP here.

9:00 AM - 5:15 PM
Tuesday, March 24
Bayside A-F
Add to calendar 03/24/2026 09:00 03/24/2026 09:00 Exhibit Hall Hours Bayside A-F US/Pacific

9:30 AM - 10:10 AM
Tuesday, March 24
Tactical Lab A
Add to calendar 03/24/2026 09:30 03/24/2026 09:30 Building and Deploying AI Agents Tactical Lab A US/Pacific

Automation and Frictionless Retail
Customer-Facing AI Applications
Employee-Facing AI Applications
Generative and Agentic AI
Seeking, Finding, and Discovery
Speakers
9:30 AM - 10:10 AM
Tuesday, March 24
The Customer Engagement Stage
Add to calendar 03/24/2026 09:30 03/24/2026 09:30 Case Studies: Winning Customers Through Nostalgia The Customer Engagement Stage US/Pacific

Creativity Reinvented
Cultivating Community
Tactics for Branding and Marketing
Speakers
9:30 AM - 10:10 AM
Tuesday, March 24
The AI Stage
Add to calendar 03/24/2026 09:30 03/24/2026 09:30 Insights: New Research on Consumer Attitudes Toward AI The AI Stage US/Pacific

Customer-Facing AI Applications
Planning and Managing in an AI-First World
Reshaping Shopping & Customer Behavior
Speakers
9:30 AM - 10:10 AM
Tuesday, March 24
Tactical Lab B
Add to calendar 03/24/2026 09:30 03/24/2026 09:30 Planning and Executing a Pop-Up Retail Experience Tactical Lab B US/Pacific

Embracing Welcoming Retail Experiences
Physical and Digital in an Era of Unified Commerce
Reshaping Shopping & Customer Behavior
Speakers
9:30 AM - 10:10 AM
Tuesday, March 24
The Technology Stage
Add to calendar 03/24/2026 09:30 03/24/2026 09:30 Startup Pitch: Technologies Reinventing Customer Experience The Technology Stage US/Pacific

Customer-Facing AI Applications
Tech Spotlight Stage
Speakers
Moderators
9:50 AM - 10:10 AM
Tuesday, March 24
The Marketing & Media Stage
Add to calendar 03/24/2026 09:50 03/24/2026 09:50 Track Keynote: Visions for the Future of Marketing & Branding The Marketing & Media Stage US/Pacific

Reshaping Shopping & Customer Behavior
Seeking, Finding, and Discovery
Tactics for Branding and Marketing
Visions and Perspectives
Speaker
Moderator
10:00 AM - 11:00 AM
Tuesday, March 24
Add to calendar 03/24/2026 10:00 03/24/2026 10:00 Networking Break US/Pacific

10:20 AM - 11:00 AM
Tuesday, March 24
The Marketing & Media Stage
Add to calendar 03/24/2026 10:20 03/24/2026 10:20 Retail Media Innovation: Retailer+Brand Case Studies The Marketing & Media Stage US/Pacific

Marketing Tactics and Execution
The Evolution of Retail Media
Speakers
Moderator
10:20 AM - 11:00 AM
Tuesday, March 24
The Technology Stage
Add to calendar 03/24/2026 10:20 03/24/2026 10:20 Startup Pitch: Technologies Driving Operational Efficiencies The Technology Stage US/Pacific

Customer-Facing AI Applications
Tech Spotlight Stage
Speakers
Moderators
10:20 AM - 11:00 AM
Tuesday, March 24
The Customer Engagement Stage
Add to calendar 03/24/2026 10:20 03/24/2026 10:20 Stores as Venues for Connection The Customer Engagement Stage US/Pacific

Cultivating Community
Embracing Welcoming Retail Experiences
Speakers
Moderator
10:20 AM - 11:00 AM
Tuesday, March 24
Tactical Lab A
Add to calendar 03/24/2026 10:20 03/24/2026 10:20 Tactics for AEO and GEO Tactical Lab A US/Pacific

Customer-Facing AI Applications
Planning and Managing in an AI-First World
Speakers
10:20 AM - 11:00 AM
Tuesday, March 24
Tactical Lab B
Add to calendar 03/24/2026 10:20 03/24/2026 10:20 Tactics for Selecting Influencers Aligned with Brand Values and Audience Tactical Lab B US/Pacific

Influencer & Social Marketing
Speakers
10:20 AM - 10:40 AM
Tuesday, March 24
The AI Stage
Add to calendar 03/24/2026 10:20 03/24/2026 10:20 Track Keynote: Using AI to Amp Up Personalization The AI Stage US/Pacific

Maximizing Shopper Value
Reshaping Shopping & Customer Behavior
Seeking, Finding, and Discovery
Speaker
Moderator
10:40 AM - 11:00 AM
Tuesday, March 24
The AI Stage
Add to calendar 03/24/2026 10:40 03/24/2026 10:40 Track Keynote: Using AI to Amp Up Personalization The AI Stage US/Pacific

Customer-Facing AI Applications
Reshaping Shopping & Customer Behavior
Seeking, Finding, and Discovery
Speaker
Moderator
11:00 AM - 12:55 PM
Tuesday, March 24
Discovery Stage
Add to calendar 03/24/2026 11:00 03/24/2026 11:00 Discovery Stage powered by PwC

 Marketing-Architects.png  MACH-Alliance-(1).png  Rockerbox.png  Profound.png   Stripe.png  Forter.png    Fospha.png

For session details, times, and speakers please click here.
Discovery Stage US/Pacific



 Marketing-Architects.png  MACH-Alliance-(1).png  Rockerbox.png  Profound.png   Stripe.png  Forter.png    Fospha.png

For session details, times, and speakers please click here.

11:00 AM - 12:00 PM
Tuesday, March 24
Bayside A-F
Add to calendar 03/24/2026 11:00 03/24/2026 11:00 Networking Break Bayside A-F US/Pacific

12:00 PM - 12:40 PM
Tuesday, March 24
The AI Stage
Add to calendar 03/24/2026 12:00 03/24/2026 12:00 Debate: AI Agents Will / Will Not Transform Retail The AI Stage US/Pacific

Customer-Facing AI Applications
Generative and Agentic AI
Planning and Managing in an AI-First World
Reshaping Shopping & Customer Behavior
Speakers
Moderator
12:00 PM - 12:40 PM
Tuesday, March 24
The Marketing & Media Stage
Add to calendar 03/24/2026 12:00 03/24/2026 12:00 Innovative Approaches to Marketing Across the Customer Journey The Marketing & Media Stage US/Pacific

Influencer & Social Marketing
Marketing Tactics and Execution
Speakers
Moderator
12:00 PM - 12:40 PM
Tuesday, March 24
Tactical Lab A
Add to calendar 03/24/2026 12:00 03/24/2026 12:00 Leveraging AI to Improve PDPs Tactical Lab A US/Pacific

Corporate & Frontline AI Applications
Planning and Managing in an AI-First World
Seeking, Finding, and Discovery
Speakers
12:00 PM - 12:40 PM
Tuesday, March 24
Tactical Lab B
Add to calendar 03/24/2026 12:00 03/24/2026 12:00 New Innovation Models to Deliver Breakthrough Growth Tactical Lab B US/Pacific

Planning and Managing in an AI-First World
Unlocking new business opportunities
Speakers
12:00 PM - 12:20 PM
Tuesday, March 24
The Technology Stage
Add to calendar 03/24/2026 12:00 03/24/2026 12:00 Track Keynote: Sorting Agentic Hype from Reality The Technology Stage US/Pacific

Generative and Agentic AI
Planning and Managing in an AI-First World
Speaker
Moderator
12:00 PM - 12:20 PM
Tuesday, March 24
The Customer Engagement Stage
Add to calendar 03/24/2026 12:00 03/24/2026 12:00 Track Keynote: Using Customer Data for Effective Merchandising The Customer Engagement Stage US/Pacific

Seeking, Finding, and Discovery
Trendspotting - Staying Ahead of Fast-Changing Tastes and Preferences
Unlocking new business opportunities
Speaker
Moderator
12:20 PM - 12:40 PM
Tuesday, March 24
The Technology Stage
Add to calendar 03/24/2026 12:20 03/24/2026 12:20 Perspectives from Investors on Tomorrow's Crucial Retail Technologies The Technology Stage US/Pacific

Generative and Agentic AI
Tech Spotlight Stage
Unlocking new business opportunities
Speakers
Moderator
12:20 PM - 12:40 PM
Tuesday, March 24
The Customer Engagement Stage
Add to calendar 03/24/2026 12:20 03/24/2026 12:20 Track Keynote: Using Customer Data for Effective Merchandising & Marketing The Customer Engagement Stage US/Pacific

Building Emotional Connections With Shoppers
Generative and Agentic AI
Trendspotting - Staying Ahead of Fast-Changing Tastes and Preferences
Unlocking new business opportunities
Speaker
Moderator
12:30 PM - 2:00 PM
Tuesday, March 24
Bayside A-F
Add to calendar 03/24/2026 12:30 03/24/2026 12:30 Lunch Bayside A-F US/Pacific

Add to calendar 03/24/2026 12:40 03/24/2026 12:40 From Strategy to Results: A Chat on Customer Engagement & Loyalty Strategies, sponsored by Marqeta
RSVP here.
Oceanside G, Level 2 US/Pacific


RSVP here.

Add to calendar 03/24/2026 12:40 03/24/2026 12:40 Scaling Commerce with AI: How Dollar Shave Club Flipped the Script on Growth, sponsored by Celigo
RSVP here.
Oceanside E, Level 2 US/Pacific


RSVP here.

12:40 PM - 12:50 PM
Tuesday, March 24
Bayside A-F, Booth MM860
Add to calendar 03/24/2026 12:40 03/24/2026 12:40 Women in Retail Pavilion: A Conversation With Salesforce and Women in Retail Leadership Circle Bayside A-F, Booth MM860 US/Pacific

Speaker
Moderator
12:50 PM - 1:05 PM
Tuesday, March 24
Bayside A-F, Booth MM860
Add to calendar 03/24/2026 12:50 03/24/2026 12:50 Women in Retail Pavilion: A Conversation With CAMP and Women in Retail Leadership Circle Bayside A-F, Booth MM860 US/Pacific

Speaker
Moderator
1:05 PM - 1:15 PM
Tuesday, March 24
Bayside A-F, Booth MM860
Add to calendar 03/24/2026 13:05 03/24/2026 13:05 Women in Retail Pavilion: A Conversation With Simon and Mastercard Bayside A-F, Booth MM860 US/Pacific

Speaker
Moderator
1:15 PM - 1:30 PM
Tuesday, March 24
Bayside A-F, Booth MM860
Add to calendar 03/24/2026 13:15 03/24/2026 13:15 Women in Retail Pavilion: A Conversation With Stitch Fix and Shoptalk Bayside A-F, Booth MM860 US/Pacific

Speaker
Moderator
1:30 PM - 2:45 PM
Tuesday, March 24
Bayside E-F
Add to calendar 03/24/2026 13:30 03/24/2026 13:30 Meetup: Hosted & General Meetings (Prescheduled Only) Bayside E-F US/Pacific

2:00 PM - 3:00 PM
Tuesday, March 24
Add to calendar 03/24/2026 14:00 03/24/2026 14:00 Networking Break US/Pacific

3:00 PM - 3:05 PM
Tuesday, March 24
The Main Stage
Add to calendar 03/24/2026 15:00 03/24/2026 15:00 Welcome to Shoptalk Spring: Opening Remarks The Main Stage US/Pacific

Speakers
Add to calendar 03/24/2026 15:15 03/24/2026 15:15 From Disruptor to Dominant: How Continuous Evolution Keeps Wayfair One Step Ahead The Main Stage US/Pacific

Corporate & Frontline AI Applications
Embracing Welcoming Retail Experiences
New Retail Opportunities: Disruptive Brands and Experiences
Physical and Digital in an Era of Unified Commerce
Speaker
Moderator
3:35 PM - 3:55 PM
Tuesday, March 24
The Main Stage
Add to calendar 03/24/2026 15:35 03/24/2026 15:35 Culture as the Engine: How Connection & Innovation Fuel Dutch Bros' Growth The Main Stage US/Pacific

Cultivating Community
Embracing Welcoming Retail Experiences
Fostering Loyalty
Trendspotting - Staying Ahead of Fast-Changing Tastes and Preferences
Visions and Perspectives
Speakers
Moderator
3:55 PM - 4:15 PM
Tuesday, March 24
The Main Stage
Add to calendar 03/24/2026 15:55 03/24/2026 15:55 AI and Human Creativity Shaping Tomorrow's Shopping Experiences The Main Stage US/Pacific

Customer-Facing AI Applications
Influencer & Social Marketing
Trendspotting - Staying Ahead of Fast-Changing Tastes and Preferences
Visions and Perspectives
Speaker
Moderator
4:15 PM - 4:25 PM
Tuesday, March 24
Bayside A-F, Booth MM860
Add to calendar 03/24/2026 16:15 03/24/2026 16:15 Women in Retail Pavilion: A Conversation With Perficient and Twilio Bayside A-F, Booth MM860 US/Pacific

Speaker
Moderator
Add to calendar 03/24/2026 16:25 03/24/2026 16:25 Women in Retail Pavilion: A Conversation With Anthropologie and Women in Retail Leadership Circle Bayside A-F, Booth MM860 US/Pacific

Speaker
Moderator
4:25 PM - 5:05 PM
Tuesday, March 24
The Marketing & Media Stage
Add to calendar 03/24/2026 16:25 03/24/2026 16:25 Shoptalk After Hours: The Retail Rumble The Marketing & Media Stage US/Pacific

Reshaping Shopping & Customer Behavior
Visions and Perspectives
Speakers
Moderators
Add to calendar 03/24/2026 16:50 03/24/2026 16:50 Women in Retail Pavilion: A Conversation With ServiceNow and Women in Retail Leadership Circle Bayside A-F, Booth MM860 US/Pacific

Speaker
Moderator
5:30 PM - 7:30 PM
Tuesday, March 24
Swingers, Mandalay Bay
Add to calendar 03/24/2026 17:30 03/24/2026 17:30 Industry Night (Retailers & Brands Only)  Sponsored by
  
Swingers, Mandalay Bay US/Pacific

 Sponsored by
  

7:00 AM - 9:00 AM
Wednesday, March 25
South Pacific Ballroom
Add to calendar 03/25/2026 07:00 03/25/2026 07:00 Breakfast South Pacific Ballroom US/Pacific

7:30 AM - 5:30 PM
Wednesday, March 25
Islander Ballroom
Add to calendar 03/25/2026 07:30 03/25/2026 07:30 Badge Pickup Open Islander Ballroom US/Pacific

Add to calendar 03/25/2026 08:30 03/25/2026 08:30 Evolving Customer Expectations and AI-Driven Decisions, sponsored by Amazon Multichannel Fulfillment
RSVP here.
Oceanside F, Level 2 US/Pacific


RSVP here.

Add to calendar 03/25/2026 08:30 03/25/2026 08:30 How Leading Retailers Spot Trends and Operationalize Change Faster, sponsored by Publicis Sapient
RVSP here.
Oceanside E, Level 2 US/Pacific


RVSP here.

9:00 AM - 5:30 PM
Wednesday, March 25
Bayside A-F
Add to calendar 03/25/2026 09:00 03/25/2026 09:00 Exhibit Hall Hours Bayside A-F US/Pacific

9:30 AM - 10:10 AM
Wednesday, March 25
The Marketing & Media Stage
Add to calendar 03/25/2026 09:30 03/25/2026 09:30 Building and Optimizing Social Media Strategies Today The Marketing & Media Stage US/Pacific

Influencer & Social Marketing
Speakers
Moderator
9:30 AM - 10:10 AM
Wednesday, March 25
The Customer Engagement Stage
Add to calendar 03/25/2026 09:30 03/25/2026 09:30 Engineering Serendipity to Inspire Purchases The Customer Engagement Stage US/Pacific

Building Emotional Connections With Shoppers
Embracing Welcoming Retail Experiences
Seeking, Finding, and Discovery
Speakers
Moderator
9:30 AM - 10:10 AM
Wednesday, March 25
The Technology Stage
Add to calendar 03/25/2026 09:30 03/25/2026 09:30 Insights on the Future of Retail from Transformative Technology Leaders The Technology Stage US/Pacific

Tech Spotlight Stage
Visions and Perspectives
Speakers
9:30 AM - 10:10 AM
Wednesday, March 25
The AI Stage
Add to calendar 03/25/2026 09:30 03/25/2026 09:30 Rapid Fire: Assessing the Most Impactful AI Applications The AI Stage US/Pacific

Corporate & Frontline AI Applications
Generative and Agentic AI
Tech Spotlight Stage
Speakers
Moderator
9:30 AM - 10:10 AM
Wednesday, March 25
Tactical Lab A
Add to calendar 03/25/2026 09:30 03/25/2026 09:30 Setting AI Investment Priorities for Ecommerce Tactical Lab A US/Pacific

Generative and Agentic AI
Planning and Managing in an AI-First World
Speakers
9:30 AM - 10:10 AM
Wednesday, March 25
Tactical Lab B
Add to calendar 03/25/2026 09:30 03/25/2026 09:30 Unlocking Retail Media Measurement Tactical Lab B US/Pacific

The Evolution of Retail Media
Speakers
10:00 AM - 11:00 AM
Wednesday, March 25
Add to calendar 03/25/2026 10:00 03/25/2026 10:00 Networking Break US/Pacific

10:20 AM - 11:00 AM
Wednesday, March 25
The AI Stage
Add to calendar 03/25/2026 10:20 03/25/2026 10:20 AI Applications for In-Store Physical Retail The AI Stage US/Pacific

Corporate & Frontline AI Applications
Speakers
Moderator
10:20 AM - 11:00 AM
Wednesday, March 25
The Customer Engagement Stage
Add to calendar 03/25/2026 10:20 03/25/2026 10:20 Case Studies: Redefining Site Search and Discovery The Customer Engagement Stage US/Pacific

Seeking, Finding, and Discovery
Speakers
Moderator
10:20 AM - 11:00 AM
Wednesday, March 25
Tactical Lab B
Add to calendar 03/25/2026 10:20 03/25/2026 10:20 Developing High Impact Video Storytelling for Your Brand Tactical Lab B US/Pacific

Building Emotional Connections With Shoppers
Reshaping Shopping & Customer Behavior
Speakers
10:20 AM - 11:00 AM
Wednesday, March 25
Tactical Lab A
Add to calendar 03/25/2026 10:20 03/25/2026 10:20 Evaluating and Selecting Generative AI Solutions for Marketing Tactical Lab A US/Pacific

Generative and Agentic AI
Planning and Managing in an AI-First World
Speakers
10:20 AM - 11:00 AM
Wednesday, March 25
The Marketing & Media Stage
Add to calendar 03/25/2026 10:20 03/25/2026 10:20 Maximizing the Return on Influencer Marketing The Marketing & Media Stage US/Pacific

Influencer & Social Marketing
Speakers
Moderator
10:20 AM - 11:00 AM
Wednesday, March 25
The Technology Stage
Add to calendar 03/25/2026 10:20 03/25/2026 10:20 Technologies Transforming Marketing and Advertising The Technology Stage US/Pacific

Marketing Tactics and Execution
Tech Spotlight Stage
Speakers
Moderator
11:10 AM - 11:50 AM
Wednesday, March 25
Tactical Lab A
Add to calendar 03/25/2026 11:10 03/25/2026 11:10 Accelerating Corporate AI Adoption While Controlling Business Risk Tactical Lab A US/Pacific

Corporate & Frontline AI Applications
Planning and Managing in an AI-First World
Speakers
11:10 AM - 11:50 AM
Wednesday, March 25
Tactical Lab B
Add to calendar 03/25/2026 11:10 03/25/2026 11:10 Building a Professional Brand on Social Media Tactical Lab B US/Pacific

Influencer & Social Marketing
Unlocking new business opportunities
Speakers
11:10 AM - 11:50 AM
Wednesday, March 25
The Marketing & Media Stage
Add to calendar 03/25/2026 11:10 03/25/2026 11:10 Debate: Your Next Brand Ambassador Will / Will Not Be AI The Marketing & Media Stage US/Pacific

Influencer & Social Marketing
Tactics for Branding and Marketing
Visions and Perspectives
Speakers
Moderator
11:10 AM - 11:50 AM
Wednesday, March 25
The Technology Stage
Add to calendar 03/25/2026 11:10 03/25/2026 11:10 Driving Costs Out of Fulfillment and Delivery The Technology Stage US/Pacific

Corporate & Frontline AI Applications
Tech Spotlight Stage
Speakers
Moderator
11:10 AM - 11:50 AM
Wednesday, March 25
The Customer Engagement Stage
Add to calendar 03/25/2026 11:10 03/25/2026 11:10 Insights: New Research on Consumer Attitudes and Behaviors The Customer Engagement Stage US/Pacific

Learnings
Reshaping Shopping & Customer Behavior
Speakers
11:10 AM - 11:50 AM
Wednesday, March 25
The AI Stage
Add to calendar 03/25/2026 11:10 03/25/2026 11:10 Using AI to Optimize Operations The AI Stage US/Pacific

Corporate & Frontline AI Applications
Generative and Agentic AI
Speakers
Moderator
12:00 PM - 1:15 PM
Wednesday, March 25
Bayside E-F
Add to calendar 03/25/2026 12:00 03/25/2026 12:00 Meetup: Hosted & General Meetings (Prescheduled Only) Bayside E-F US/Pacific

12:40 PM - 1:30 PM
Wednesday, March 25
Oceanside F, Level 2
Add to calendar 03/25/2026 12:40 03/25/2026 12:40 Winning Product Discovery in the Age of AI Answer Engines, sponsored by CommerceIQ
RSVP here.
Oceanside F, Level 2 US/Pacific


RSVP here.

12:40 PM - 1:30 PM
Wednesday, March 25
Oceanside E, Level 2
Add to calendar 03/25/2026 12:40 03/25/2026 12:40 Agentic Commerce Readiness, Clean Data, and The New Shopping Journey, sponsored by Rithum
RSVP here.
Oceanside E, Level 2 US/Pacific


RSVP here.

1:00 PM - 2:30 PM
Wednesday, March 25
Bayside A-F
Add to calendar 03/25/2026 13:00 03/25/2026 13:00 Lunch Bayside A-F US/Pacific

1:15 PM - 1:25 PM
Wednesday, March 25
Bayside A-F, Booth MM860
Add to calendar 03/25/2026 13:15 03/25/2026 13:15 Women in Retail Pavilion: A Conversation with Treasure Data and Women in Retail Leadership Circe Bayside A-F, Booth MM860 US/Pacific

Speaker
Moderator
1:25 PM - 1:45 PM
Wednesday, March 25
Bayside A-F, Booth MM860
Add to calendar 03/25/2026 13:25 03/25/2026 13:25 Women in Retail Pavilion: A Conversation With Sally Beauty Holdings, Inc. and AlixPartners Bayside A-F, Booth MM860 US/Pacific

Speaker
Moderator
1:30 PM - 2:15 PM
Wednesday, March 25
South Pacific Ballroom
Add to calendar 03/25/2026 13:30 03/25/2026 13:30 Tabletalks + Lunch (Prescheduled, for Retailer & Consumer Brand Attendees Only) South Pacific Ballroom US/Pacific

1:45 PM - 1:55 PM
Wednesday, March 25
Bayside A-F, Booth MM860
Add to calendar 03/25/2026 13:45 03/25/2026 13:45 Women in Retail Pavilion: A Conversation With RMS Beauty and Triple Whale Bayside A-F, Booth MM860 US/Pacific

Speaker
Moderator
1:55 PM - 2:15 PM
Wednesday, March 25
Bayside A-F, Booth MM860
Add to calendar 03/25/2026 13:55 03/25/2026 13:55 Women in Retail Pavilion: A Conversation With Zumiez and HHH Productions, LLC Bayside A-F, Booth MM860 US/Pacific

Speaker
Moderator
2:25 PM - 2:30 PM
Wednesday, March 25
The Main Stage
Add to calendar 03/25/2026 14:25 03/25/2026 14:25 Welcome Back Remarks The Main Stage US/Pacific

Speaker
2:30 PM - 2:50 PM
Wednesday, March 25
The Main Stage
Add to calendar 03/25/2026 14:30 03/25/2026 14:30 The New Era of Sexy: Strategy, Storytelling and Customer Truths The Main Stage US/Pacific

Brand and Corporate Storytelling
Building Emotional Connections With Shoppers
Creativity Reinvented
Speaker
Moderator
2:50 PM - 3:10 PM
Wednesday, March 25
The Main Stage
Add to calendar 03/25/2026 14:50 03/25/2026 14:50 Building Smarter: How AI Helps Home Depot Renovate Customer Experience The Main Stage US/Pacific

Corporate & Frontline AI Applications
Customer-Facing AI Applications
Generative and Agentic AI
Visions and Perspectives
Speakers
Moderator
Add to calendar 03/25/2026 15:10 03/25/2026 15:10 The Shoptalk Retail Zeitgeist 2026 - Shoptalk's Predictions for the Future of Retail The Main Stage US/Pacific

Visions and Perspectives
Speakers
3:30 PM - 4:25 PM
Wednesday, March 25
Discovery Stage
Add to calendar 03/25/2026 15:30 03/25/2026 15:30 Discovery Stage powered by PwC


PwC_logo_spot_colour_pos.png   Zip.png

For session details, times, and speakers please click here.

Discovery Stage US/Pacific


PwC_logo_spot_colour_pos.png   Zip.png

For session details, times, and speakers please click here.

3:35 PM - 4:20 PM
Wednesday, March 25
Bayside A-F
Add to calendar 03/25/2026 15:35 03/25/2026 15:35 Networking Break Bayside A-F US/Pacific

4:20 PM - 5:30 PM
Wednesday, March 25
Bayside E-F
Add to calendar 03/25/2026 16:20 03/25/2026 16:20 Meetup: Hosted & General Meetings (Prescheduled Only) Bayside E-F US/Pacific

8:00 PM - 10:30 PM
Wednesday, March 25
Mandalay Bay Beach
Add to calendar 03/25/2026 20:00 03/25/2026 20:00 Shoptalk's 10th-Anniversary Beach Party with NE-YO Powered by Bloomreach Party with NE-YO Mandalay Bay Beach US/Pacific

Party with NE-YO

7:30 AM - 1:30 PM
Thursday, March 26
Islander Ballroom
Add to calendar 03/26/2026 07:30 03/26/2026 07:30 Badge Pickup Open Islander Ballroom US/Pacific

7:30 AM - 9:00 AM
Thursday, March 26
South Pacific Ballroom
Add to calendar 03/26/2026 07:30 03/26/2026 07:30 Breakfast South Pacific Ballroom US/Pacific

9:00 AM - 9:05 AM
Thursday, March 26
The Main Stage
Add to calendar 03/26/2026 09:00 03/26/2026 09:00 Welcome Back Remarks The Main Stage US/Pacific

Speaker
Add to calendar 03/26/2026 09:05 03/26/2026 09:05 From Discovery to Service: Winning the Omnichannel Customer Journey With AI at Macy’s The Main Stage US/Pacific

Customer-Facing AI Applications
Embracing Welcoming Retail Experiences
Generative and Agentic AI
Speakers
Moderator
9:25 AM - 9:45 AM
Thursday, March 26
The Main Stage
Add to calendar 03/26/2026 09:25 03/26/2026 09:25 Built for the Long Run: How New Balance Sets a Global Pace The Main Stage US/Pacific

Brand and Corporate Storytelling
Building Emotional Connections With Shoppers
Fostering Loyalty
Speaker
Moderator
9:30 AM - 2:15 PM
Thursday, March 26
Bayside A-F
Add to calendar 03/26/2026 09:30 03/26/2026 09:30 Exhibit Hall Hours Bayside A-F US/Pacific

9:45 AM - 10:05 AM
Thursday, March 26
The Main Stage
Add to calendar 03/26/2026 09:45 03/26/2026 09:45 Creators, Brands & the Future of Shopping The Main Stage US/Pacific

Creativity Reinvented
Influencer & Social Marketing
Visions and Perspectives
Speakers
Moderator
10:15 AM - 11:30 AM
Thursday, March 26
Bayside E-F
Add to calendar 03/26/2026 10:15 03/26/2026 10:15 Meetup: Hosted & General Meetings (Prescheduled Only) Bayside E-F US/Pacific

11:30 AM - 12:00 PM
Thursday, March 26
Bayside A-F, Booth MM860
Add to calendar 03/26/2026 11:30 03/26/2026 11:30 Women in Retail Pavilion: A Conversation With David’s Bridal and Accenture Bayside A-F, Booth MM860 US/Pacific

Speaker
Moderator
11:40 AM - 1:15 PM
Thursday, March 26
Bayside A-F
Add to calendar 03/26/2026 11:40 03/26/2026 11:40 Lunch Bayside A-F US/Pacific

11:40 AM - 12:30 PM
Thursday, March 26
South Pacific Ballroom
Add to calendar 03/26/2026 11:40 03/26/2026 11:40 Tabletalks + Lunch (Prescheduled, for Retailer & Consumer Brand Attendees Only) South Pacific Ballroom US/Pacific

12:40 PM - 1:20 PM
Thursday, March 26
The Marketing & Media Stage
Add to calendar 03/26/2026 12:40 03/26/2026 12:40 Reinventing Brands for the Next Generation The Marketing & Media Stage US/Pacific

Brand and Corporate Storytelling
Marketing Tactics and Execution
Speakers
Moderator
12:40 PM - 1:20 PM
Thursday, March 26
The Customer Engagement Stage
Add to calendar 03/26/2026 12:40 03/26/2026 12:40 Tactics for Enticing Gen Z and Gen Alpha The Customer Engagement Stage US/Pacific

Cultivating Community
Fostering Loyalty
Speakers
Moderator
12:40 PM - 1:20 PM
Thursday, March 26
The Technology Stage
Add to calendar 03/26/2026 12:40 03/26/2026 12:40 Technologies Enabling Unified Commerce The Technology Stage US/Pacific

Physical and Digital in an Era of Unified Commerce
Tech Spotlight Stage
Speakers
Moderator
12:40 PM - 1:00 PM
Thursday, March 26
The AI Stage
Add to calendar 03/26/2026 12:40 03/26/2026 12:40 Track Keynote: Strategic Leadership in the Age of AI The AI Stage US/Pacific

Planning and Managing in an AI-First World
Unlocking new business opportunities
Speaker
Moderator
1:00 PM - 1:20 PM
Thursday, March 26
The AI Stage
Add to calendar 03/26/2026 13:00 03/26/2026 13:00 Track Keynote: Balancing Excitement and Anxieties Around the Age of AI The AI Stage US/Pacific

Generative and Agentic AI
Visions and Perspectives
Speaker
Moderator
1:30 PM - 2:10 PM
Thursday, March 26
The Technology Stage
Add to calendar 03/26/2026 13:30 03/26/2026 13:30 Agentic AI Technologies The Technology Stage US/Pacific

Generative and Agentic AI
Tech Spotlight Stage
Speakers
Moderator
1:30 PM - 2:10 PM
Thursday, March 26
The AI Stage
Add to calendar 03/26/2026 13:30 03/26/2026 13:30 Case Studies: Using AI to Translate Business Data into Profitable Growth The AI Stage US/Pacific

Generative and Agentic AI
Planning and Managing in an AI-First World
Speakers
1:30 PM - 2:10 PM
Thursday, March 26
The Marketing & Media Stage
Add to calendar 03/26/2026 13:30 03/26/2026 13:30 Shoptalk Spring 26 Key Takeaways The Marketing & Media Stage US/Pacific

Learnings
Speakers
Moderator
1:30 PM - 2:10 PM
Thursday, March 26
The Customer Engagement Stage
Add to calendar 03/26/2026 13:30 03/26/2026 13:30 Transactional and Emotional Loyalty The Customer Engagement Stage US/Pacific

Building Emotional Connections With Shoppers
Fostering Loyalty
Speakers
Moderator