March 22 - 24 2027Mandalay Bay, Las Vegas
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Gladly

Gladly is a radically personal customer service platform and the only one built around people, not cases
or tickets. We turn customer service agents into heroes by giving them one lifelong, channel-independent
conversation with all the context needed to build lasting connections and loyalty. With Gladly, brands like
Ralph Lauren, Bombas, Crate&Barrel, Ulta Beauty, Warby Parker, and more have grown customer brand
loyalty and increased customer lifetime value while creating happier, more efficient, and empowered
service teams. Loyalty through service. See how Gladly can help your brand achieve this at http://www.
gladly.com.
Website
http://gladly.ai
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Upcoming event dates:

Shoptalk Europe → Jun 9-11, 2026
Groceryshop → Sep 22-24, 2026
Shoptalk Fall → Sep 29-Oct 1, 2026
Shoptalk Luxe → Feb 2-4, 2027

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